My portable hard drive had fallen off a table and then stopped working. It makes a clicking noise and also is not recognized by my laptop anymore. Someone told me to drop it and see if it goes back to normal -- I did that, and it's still the same.
I am debating using data recovery software and/or freezing the item, but don't want to risk losing the data on it as it's quite important to me.
Any thoughts on this, or should I spend the mucho dollars for data recovery professionals?