[Jazz340]

Hello. I signed up to this website for this problem and since I tried the other suggestions and nothing worked.

I was happily using my laptop 2 days ago when I suddenly got bombarded, and I mean bombarded with popups. I had extra icons appear on the desktop (windows live guard or something) and I had to tackle them all.

I consider myself quite au fait with this kind of thing and computers in general, since I have fiddled with them for 7 years quite intensely, and helped many others with hijack/spyware problems, but this one is unbelievable.

The system is always maintained with AVG, Spybot, Adaware and hijack this. I ran all of those. I'm on SP2. Ever since then, I've searched for extra antivirus things, and tried the replacement of wsaupdater with something ini.exe... I did that twice to no avail.

I can tell you the moment it happened and all went wrong. I had updated AVG, it found about 77 viruses by 6,000 files checked (incredible for my system since usually it finds nothing!) and I stopped it because it hung up for 45 minutes on one number, and I thought thats wrong (I am patient but 45 minutes?) anyway - it removed the files it had found. Then, I closed that box, and it said it found a trojan (win32 variants - and I did have vurtumonde - tried using that virtu remover but to no avail also) I said remove it, and a quick BSOD, with very little text which is unusual, then it restarted, and that is when the looping started.

I am at a loss, and formatting is not an option. I bought the laptop genuinely, everything is genuine - nothing of a cracked nature. I do, however, have a disk although it didn't come with the computer. It's one my gdad got from Microsoft, so I could have the files if your solution involved Windows Recovery.

I anxiously await any help from this loop of insanity!

Regards,

Dan.
(It does work when I go into Safe Mode, though!)

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Howdy and welcome to G2G:

Use the XP cd and boot into the Recovery Console.

From there, run a chkdsk /r command.

Let it run through, remove the XP cd and re-boot.

Murray

[Murray S.]

Howdy and welcome to G2G:

Use the XP cd and boot into the Recovery Console.

From there, run a chkdsk /r command.

Let it run through, remove the XP cd and re-boot.

Murray

[Jazz340]

Done it.. didn't work. Forgot to mention I tried that. Said it found 1 or more things and fixed them.

[Murray S.]

Okay.. I am going to suggest you head over to the Malware Removal Forum. Make sure you tell them you can only get in through Safe Mode.

Have them take a look at your HiJackThis Thread.

Once it is deemed everything is okay, head back here if you are still having problems.

Murray

[Jazz340]

I can't since I can't access the internet in safe mode, and I don't fancy writing the entire log on another computer!

[Murray S.]

You are running XP correct?

In that case there is a "Safe Mode with Networking" which gets you on the net in Safe Mode.

Have you tried that boot option?

Murray

[Jazz340]

Ah, I always thought with Networking it meant you could connect to an internal network, not online!

I really never knew that. Thanks. I shall get on it right away...I do recognise a lot of it though, and I can tell you that the laptop was absolutely bombarded with stuff that won't show up on the scan - so I'm quite excited to get the solutions

[Murray S.]

Boot using the Safe Mode with Networking and then head over to Malware Removal.

Murray

[Jazz340]

I did that a while ago and still waiting

[Murray S.]

Good luck.

Murray