Edited by chitownart, 26 November 2007 - 11:54 PM.
Helpp and Support Center feature in Windows XP
Posted 27 November 2007 - 12:08 AM
Reboot and try Help.
fixwinxphelp.zip 933bytes 88 downloads
Posted 27 November 2007 - 12:31 AM
Posted 27 November 2007 - 05:54 PM
Disconnect all external hardware while you run the repair.
Posted 27 November 2007 - 08:45 PM
I only have my 2 monitors, my DSL modem and 1 printer - which I will disconnect. I presume the monitors and modem are not included in the instructions to discconnect? (Just checking in case there's something I don't know, but should understand.)
I won't be able to run the repair until tomorrow @ the earliest.
Posted 28 November 2007 - 10:26 PM
Another thought. Would having 2 logon accounts on my PC be any reason the H&SC won't show itself? When I did the repair the 1st time I set up my PC so my GF could have her own account instead of using mine when she is here. It's the only thing I did differently from the original install.
I still won't be able to get to the re-repair install for a couple days, but I'd appreciate knowing these answers before I do.
Posted 28 November 2007 - 11:55 PM
I'd set it up with one account. You can always add one for your girlfriend later...when you know you have a solid install.
Leave your modem connected so Windows can set up the network, but disconnect the printer and one of the monitors.
You can leave the helpctr.exe files as they are. The one I sent you is the same version...just known to be good when we were unsure about yours.
Posted 29 November 2007 - 05:01 PM
No, I've only got Sp1a included on my reinstall disks, so would appreciate being given that link for a CD burn.
I sure wish this had gone right the 1st time, or we understood why it didn't. I'm not looking forward to doing this all over again so soon, especially, when it may be that the same thing will happen again.
Posted 29 November 2007 - 05:10 PM
If it keeps going badly, we'll see if we can get a parallel install on there.
Posted 29 November 2007 - 08:23 PM
If I was to just leave it as is now, what, other than the inability to actually use the H&SC, would be the downside(s)?
Posted 01 December 2007 - 07:49 PM
If the machine is running ok, then the only downside would be that Help and Support won't work.
Posted 02 December 2007 - 10:25 AM
Since I only have the Dell re-install disks, is it possible for me to do a complete hd reformat and install, as though the OS were brand new?
Posted 02 December 2007 - 10:28 AM
Decisions, decisions, decisions.
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