If someone knows what is wrong and can advise I'd appreciate it very much.
Thanks,
Lori
Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!
Just to let everyone know about this post. I know it was a long time ago how
ever, I have had recent problems installing my photosmart 7660 on my Windows
XP Media Center PC which also happens to be HP. I believe the problem lyes
in the fact that I had to do a system restore due to overwhelming viruses.
Okay here is the fix straight from HP support which I can't believe friggin
worked.
1.Go through the onscreen instructions and continue installing the software.
2.At the point, where you get this error (Error_Install_Failure..-m webu) g
o to task manager (CTRL+ALT+DEL)
3. Select Photosmart Printer program and click end task.
4Now open the printers and faxes folder where the icon should be.
5.Right clickon the photosmart printer icon and go to properties.
Click on "print test page".
Believe it or not this fixes the problem and you don't have to go through a
mess of uninstalling and reinstalling anymore. I spent 4 days on this and i
t worked for me and I wish I had a thread that would have fixed it. Believe
me this is alot better than "Reinstalling your OS" for a printer. Never ta
ke advice from someone who tells you to just reinstall your OS, there is pro
bably a solution out there that will allow you to save time and save your sa
nity, just have to look.
0 members, 0 guests, 0 anonymous users
Community Forum Software by IP.Board
Licensed to: Geeks to Go, Inc.