We have had a problem with favorite places in AOL 9VR being saved correctly. After revising Favorites Places, we save to a pfc file with a date appended. However, instead of saving the newly listed favorites, the pfc file contains the deleted favorite places. We dicovered this when we attempted to restore favorite places on a new computer (Windows xp sp2). Instead of getting the correct favorities we got the deleted ones. We have also found that replacing the favorites file doesn't seem to work, but instead appends the import to the current file, often duplicating entries. We have tried to save automatically on the AOL server, but that doesn't seem to work either. instead, when restarting AOL, the old Favorite places file comes back without the deletions, changes and additions.
Because of these problems, my husband doesn't feel he can shut off his laptop or close aol. Is there a way to solve this problem by making the save to the aol server correct or manipulating the save to the pfc file? Are we doing something wrong? We've had aol for a long time and don't remember having this problem previously.