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How to fix a "STOP 0xC000021A" error. Please HELP


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#1
yosoytueres

yosoytueres

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Hello,

I keep getting this message on a blue screen every time i try to log on to my laptop:

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)
The system has been shutdown.


I tried restarting my laptop on safemode and also on Last Known Good Configuration but it didnt work. I also looked at the suggestions on this web site:

http://support.microsoft.com/default.aspx?scid=kb;en-us;156669


but i dont know how to even determine which process is failing.

Please help! :)
-Thank you
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#2
Neil Jones

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This error is almost always caused by a dying hard drive or a faulty stick of computer memory.
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#3
ZEUS_GB

ZEUS_GB

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Hello yosoytueres and welcome to G2G!

Try booting into last known good configuration.

After boot keep pressing F8 until the Windows XP startup menu is displays, use the cursor keys to move the highlight down to last known good configuration and press enter.
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#4
yosoytueres

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Hello,

I already tried doing so but it still goes back to the blue background with the error message :)


Thank you for your help
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#5
anzenketh

anzenketh

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hello yosoytueres,

Try Recovering the registry from snapshot Let me know how that works out.
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