No sound
Started by
FireDemon
, Nov 29 2007 05:55 AM
#1
Posted 29 November 2007 - 05:55 AM
#3
Posted 29 November 2007 - 06:28 AM
Windows: Windows XP5.1 (Build 2600) Service Pack 2
Internet Explorer: 6.0.2900.2180
Memory (RAM): 448 MB
CPU: AMD Athlon 64 Processor 3500+
CPU Speed: 2197.1 MHz
Sound card: Realtek AC97 Audio
Display Adapters: VIA Chrome9 HC IGP | NetMeeting driver | RDPDD Chained DD
Screen Resolution: 1280 X 960 - 32 bit
:
Network Adapters: Realtek RTL8139 Family PCI Fast Ethernet NIC #2 - Packet Scheduler Miniport
CD / DVD Drives: E: LITE-ON CD-RW SOHR-5238S
:
Manufacturer: American Megatrends Inc.
Product Make: System Product Name
:
AC Power Status: OnLine
BIOS Info: ATAT COMPATIBLE 073106 A M I 7000631
Time Zone: AUS Eastern Standard Time
Battery: No Battery
Motherboard: ASUSTeK Computer INC. M2V-TVM
Modem: Not detected
And the sound is neither muted or low.
Internet Explorer: 6.0.2900.2180
Memory (RAM): 448 MB
CPU: AMD Athlon 64 Processor 3500+
CPU Speed: 2197.1 MHz
Sound card: Realtek AC97 Audio
Display Adapters: VIA Chrome9 HC IGP | NetMeeting driver | RDPDD Chained DD
Screen Resolution: 1280 X 960 - 32 bit
:
Network Adapters: Realtek RTL8139 Family PCI Fast Ethernet NIC #2 - Packet Scheduler Miniport
CD / DVD Drives: E: LITE-ON CD-RW SOHR-5238S
:
Manufacturer: American Megatrends Inc.
Product Make: System Product Name
:
AC Power Status: OnLine
BIOS Info: ATAT COMPATIBLE 073106 A M I 7000631
Time Zone: AUS Eastern Standard Time
Battery: No Battery
Motherboard: ASUSTeK Computer INC. M2V-TVM
Modem: Not detected
And the sound is neither muted or low.
#4
Posted 29 November 2007 - 07:16 AM
We have to ask the easy questions first.
Are the speakers connected as well and have they been tested too?
Are the speakers connected as well and have they been tested too?
#5
Posted 29 November 2007 - 07:21 AM
Speakers have been tested and I also tried some headphones I had lying around, nothing. And the speakers are connected properly.
#6
Posted 29 November 2007 - 07:39 AM
What fix was it in for?
#7
Posted 29 November 2007 - 07:46 AM
Dead motherboard... though I didn't know that when I took it to get fixed.
#8
Posted 29 November 2007 - 08:10 AM
I assume they reinstalled Windows after changing the motherboard?
Have you tried uninstalling the sound card drivers, restarting and then installing them again?
Are there any yellow exclaimation or red crosses in device manager? (click start > click run > type devmgmt.msc > click ok).
Have you tried uninstalling the sound card drivers, restarting and then installing them again?
Are there any yellow exclaimation or red crosses in device manager? (click start > click run > type devmgmt.msc > click ok).
#9
Posted 29 November 2007 - 08:20 AM
Makes sense that they would... I gave the computer to my uncle to get fixed and he deals with the people who fixed it. I never asked any questions, I was just happy to have the computer back... until I realised there was no sound.
I haven't tried uninstalling the sound card drivers because I never got the disc with the drivers on it...
No yellow exclamation or red crosses in device manager though.
I haven't tried uninstalling the sound card drivers because I never got the disc with the drivers on it...
No yellow exclamation or red crosses in device manager though.
#10
Posted 29 November 2007 - 08:30 AM
What's the make and model of the PC?
#11
Posted 29 November 2007 - 07:02 PM
The computer was put together for me a couple of years back, so no make and model...
#12
Posted 30 November 2007 - 03:17 AM
Download Everest free edition> install it > run it > click motherboard > click motherboard and it should display the motherboard ID and name.
#13
Posted 30 November 2007 - 03:35 AM
Some long thing for the ID and the name came up as Unknown, need me to post the ID?
#14
Posted 30 November 2007 - 04:31 AM
Oh well we'll do it a different way then.
The linked driver should work.
http://www.realtek.c...etDown=false#AC
Uninstall your existing drivers and try installing the new one.
The linked driver should work.
http://www.realtek.c...etDown=false#AC
Uninstall your existing drivers and try installing the new one.
#15
Posted 30 November 2007 - 05:46 AM
Ok, so I uninstalled the existing drivers, restarted then installed the new drivers. Still nothing.
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