[roymond]

Hi there,

My XP freezes when at shutdown, after the screen goes blue. I have to manually switch the machine off using the power button on the case. This seemed to start happening just after I did a manualy Windows update and updated a .NET thing (sorry, not very computer literate).
Is there any information I could provide for you guys to have a look and possibly help me.

Cheers

[Advertisements]

1st step I would try is a system restore before the update.
1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
4. On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next. A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
6. Log on to the computer as Administrator. The System Restore Restoration Complete page appears.
7. Click OK.
Cheers
Peterm

[peterm]

1st step I would try is a system restore before the update.
1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
4. On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next. A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
6. Log on to the computer as Administrator. The System Restore Restoration Complete page appears.
7. Click OK.
Cheers
Peterm

[latigid]

Here is a good source of information.

http://www.aumha.org.../a/shtdwnxp.htm

A MS patch is available:

http://support.micro...om/?kbid=307274