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POP3 and IMAP


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#1
Stellar

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I have a new ISP. We are allowed three new emails. I can send emails but can't receive replies because I used IMAP instead of POP3. Now I can't find where to close the two email accounts I opened and start again with POP3. I am allowed three emails, however I can't open the third one because the drop down menu only lists the two email accounts I already have and won't allow me to open a third.

Originally I asked whether to use POP3 or IMAP and the kid in the shop said he wasn't sure but to try one or the other and see what worked. That's why I used IMAP because I like the idea of accessing my emails on other computers than my own. I find they have a very user unfriendly website and you cannot seem to contact them by email. I tried to phone but they are always engaged.

I have Windows Vista Home Premium and am using Windows Mail.
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#2
Gnomad1600

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You can only use IMAP if your ISP supports it. To remove your account on Windows mail follow the directions on this page. Windows Mail accounts. Remove both accounts and then follow the steps to add your accounts. When you set up the new accounts make sure you set them up as POP3 accounts.
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#3
Stellar

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Thanks Gnomad. Unfortunately there is still a problem. I get the message ...."Invalid login, Port 110, Error No. 0x800ccc92. I can still send emails but I can't get replies. I am using the correct user name the ISP gave me. I can remove the email accounts and start new ones but there is always the above error message.
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#4
Gnomad1600

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It sounds like you have the user name wrong. Is your user name set for "yourusername@yourisp.com" or just your username? Try it both ways and see if either works. May I ask who you use for an ISP?
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#5
Stellar

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Hi again Gnomad .... I am using "username at isp." The username is correct because that is what they gave me. The isp is three.com.au. I'll try it just with the username but I am supposed to add the isp. I also get the message that I have successfully set up the account.
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