Originally I asked whether to use POP3 or IMAP and the kid in the shop said he wasn't sure but to try one or the other and see what worked. That's why I used IMAP because I like the idea of accessing my emails on other computers than my own. I find they have a very user unfriendly website and you cannot seem to contact them by email. I tried to phone but they are always engaged.
I have Windows Vista Home Premium and am using Windows Mail.