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HELP Please with removing malare from NETSKY and rootkits Virus/Trojan


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#1
Walt03

Walt03

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About a week ago i began getting messages / Pop Ups such as the following:
Windows Security Altert
Internet Explorer Notice: your computor infected you could suffer loss of data, eratic pc behavoir and pc feezes
Win32.netsky detection on your machine-pops up
Your privacy is in Danger (LArge Bllod Red Desk top picture)

Yesterday and last night I ran thru all of your requests for malware removal and was able to get rid of all OR what i think i was able to get rid of is all of these pop -ups. from above.
Now I have these issues:
I cannot open I/E
I get these new messages now:
Cannot find server, this website want to run the following add-on shell doc object & control library from microsoft IF you trust this website click

this morning when i turned on my pc, i received a message from SuperAnitspyware alert stating "my browser homepage has been changed. If you did not make this change you may have spyware or adware on your system"
Before Change...the changes being asked are softwarereferral .com /jump.php?wmid=MjI6ojg5lid=2

After change...www.microsoft.com/isapi/redir.dll?prd=iepdver=6ar=msnhome

Here are my log reports as you requested:


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 12:44:50 PM 12/1/2007

+ Scan result:



C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned with backup (quarantined).
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\BITCDA.tmp/ac8zt2/main_uninstaller.exe -> Downloader.Zlob.cpx : Cleaned with backup (quarantined).
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\BITDE.tmp/ac8zt2/main_uninstaller.exe -> Downloader.Zlob.cpx : Cleaned with backup (quarantined).
C:\Program Files\music_now\inetchk.exe -> Hijacker.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP5\A0000199.dll -> Not-A-Virus.Adware.Vapsup : Cleaned with backup (quarantined).


::Report end



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/01/2007 at 07:28 PM

Application Version : 3.9.1008

Core Rules Database Version : 3353
Trace Rules Database Version: 1352

Scan type : Complete Scan
Total Scan Time : 02:38:06

Memory items scanned : 659
Memory threats detected : 2
Registry items scanned : 7140
Registry threats detected : 19
File items scanned : 136278
File threats detected : 19

Trojan.Net-SUK/NMC
C:\WINDOWS\SAPNET.DLL
C:\WINDOWS\SAPNET.DLL
C:\WINDOWS\RMVGOR.DLL
C:\WINDOWS\RMVGOR.DLL
HKLM\Software\Classes\CLSID\{01D5687C-7E7C-438C-A291-8005829815EA}
HKCR\CLSID\{01D5687C-7E7C-438C-A291-8005829815EA}
HKCR\CLSID\{01D5687C-7E7C-438C-A291-8005829815EA}\InProcServer32
HKLM\Software\Classes\CLSID\{D9F88224-DDAA-4180-AA22-70D439A33DF1}
HKCR\CLSID\{D9F88224-DDAA-4180-AA22-70D439A33DF1}
HKCR\CLSID\{D9F88224-DDAA-4180-AA22-70D439A33DF1}\InProcServer32
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad#sapnet
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad#rmvgor

Trojan.Net-MSV/VPS-H
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{05D77B1C-2E50-4C37-B094-3D5695D688F8}
HKCR\CLSID\{05D77B1C-2E50-4C37-B094-3D5695D688F8}
HKCR\CLSID\{05D77B1C-2E50-4C37-B094-3D5695D688F8}
HKCR\CLSID\{05D77B1C-2E50-4C37-B094-3D5695D688F8}\InprocServer32
HKCR\CLSID\{05D77B1C-2E50-4C37-B094-3D5695D688F8}\InprocServer32#ThreadingModel
HKCR\CLSID\{05D77B1C-2E50-4C37-B094-3D5695D688F8}\ProgID
HKCR\CLSID\{05D77B1C-2E50-4C37-B094-3D5695D688F8}\Programmable
HKCR\CLSID\{05D77B1C-2E50-4C37-B094-3D5695D688F8}\TypeLib
HKCR\CLSID\{05D77B1C-2E50-4C37-B094-3D5695D688F8}\VersionIndependentProgID
C:\WINDOWS\POPNETNMO.DLL

Unclassified.Unknown Origin
HKLM\Software\Microsoft\Internet Explorer\Toolbar#{3E57AE0B-0AAB-4919-B74E-8C29579C6CA5}

Adware.Tracking Cookie
C:\Documents and Settings\HP_Administrator\Cookies\[email protected][3].txt
C:\Documents and Settings\HP_Administrator\Cookies\[email protected]gomyhit[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\[email protected][2].txt

Browser Hijacker.Internet Explorer Settings Hijack
HKU\S-1-5-21-3581504460-870888884-281660946-1008\Software\Microsoft\Internet Explorer\Main#Start Page [ http://softwarerefer...=...6Ojg5&lid=2 ]

Desktop Hijacker.AboutYourPrivacy
C:\WINDOWS\privacy_danger\images\capt.gif
C:\WINDOWS\privacy_danger\images\danger.jpg
C:\WINDOWS\privacy_danger\images\down.gif
C:\WINDOWS\privacy_danger\images\spacer.gif
C:\WINDOWS\privacy_danger\images
C:\WINDOWS\privacy_danger\index.htm
C:\WINDOWS\privacy_danger
C:\Documents and Settings\HP_Administrator\Desktop\Error Cleaner.url
C:\Documents and Settings\HP_Administrator\Desktop\Privacy Protector.url
C:\Documents and Settings\HP_Administrator\Desktop\Spyware&Malware Protection.url
C:\Documents and Settings\HP_Administrator\Favorites\Error Cleaner.url
C:\Documents and Settings\HP_Administrator\Favorites\Privacy Protector.url
C:\Documents and Settings\HP_Administrator\Favorites\Spyware&Malware Protection.url


RESULTS FROM PANDA:


Incident Status Location

Virus:Trj/ClassLoader.AH Disinfected C:\Documents and Settings\HP_Administrator\Application Data\Sun\Java\Deployment\cache\6.0\32\7836d960-16e77c46[BnnnnBaa.class]
Virus:Trj/ClassLoader.AH Disinfected C:\Documents and Settings\HP_Administrator\Application Data\Sun\Java\Deployment\cache\6.0\32\7836d960-16e77c46[VaannnaaBaa.class]
Virus:Trj/ClassLoader.AH Disinfected C:\Documents and Settings\HP_Administrator\Application Data\Sun\Java\Deployment\cache\6.0\32\7836d960-16e77c46[Bnnnnn.class]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\Documents and Settings\HP_Administrator\Desktop\ComboFix.exe[nircmd.exe]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\Documents and Settings\HP_Administrator\Desktop\ComboFix.exe[nircmd.cfexe]
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\HP_Administrator\Desktop\New Folder\SmitfraudFix\Process.exe
Virus:Trj/Rebooter.J Disinfected C:\Documents and Settings\HP_Administrator\Desktop\New Folder\SmitfraudFix\Reboot.exe
Potentially unwanted tool:Application/SuperFast Not disinfected C:\Documents and Settings\HP_Administrator\Desktop\New Folder\SmitfraudFix\restart.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\HP_Administrator\Desktop\SmitfraudFix\Process.exe
Virus:Trj/Rebooter.J Disinfected C:\Documents and Settings\HP_Administrator\Desktop\SmitfraudFix\Reboot.exe
Potentially unwanted tool:Application/SuperFast Not disinfected C:\Documents and Settings\HP_Administrator\Desktop\SmitfraudFix\restart.exe
Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
Spyware:Spyware/PeoplePC Not disinfected C:\Program Files\Online Services\PeoplePC\ISP5900\Dll\RAS.DLL
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\WINDOWS\NirCmd.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:41:58 AM, on 12/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\System32\svchost.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon06.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\SpiralFrog\Spiralfrog.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SpiralFrog] C:\Program Files\SpiralFrog\Spiralfrog.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe nogui
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/us...an/pestscan.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onec...lscbase2895.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1191986115698
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us...nfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\HP Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 13632 bytes


2Wire Wireless Client
5 Card Slingo from HP Media Center (remove only)
Ad-Aware 2007
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player
Agere Systems PCI Soft Modem
AppCore
AstroPop Deluxe from HP Media Center (remove only)
AT&T Yahoo! Applications
AV
AVG Anti-Spyware 7.5
Barnyard Invasion from HP Media Center (remove only)
Battlefield 2: Deluxe Edition
Bejeweled 2 Deluxe from HP Media Center (remove only)
Blackhawk Striker 2 from HP Media Center (remove only)
Blasterball 2 from HP Media Center (remove only)
Blasterball 2 Remix from HP Media Center (remove only)
Boggle Supreme from HP Media Center (remove only)
Bookworm Deluxe from HP Media Center (remove only)
Bounce Symphony from HP Media Center (remove only)
ccCommon
Chuzzle Deluxe from HP Media Center (remove only)
Crystal Maze from HP Media Center (remove only)
Customer Experience Enhancement
Easy Internet Sign-up
Enhanced Multimedia Keyboard Solution
Family Feud
FATE from HP Media Center (remove only)
GameSpy Arcade
GemMaster Mystic
Google Earth
Google Toolbar for Internet Explorer
Harry Potter and the Order of the Phoenix™
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB910393)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
HP Boot Optimizer
HP Deskjet Printer Preload
HP DigitalMedia Archive
HP Document Viewer 5.3
HP DVD Play 1.0
HP Game Console and games
HP Games 3.43.97
HP Imaging Device Functions 6.0
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP Photosmart for Media Center PC
HP Photosmart Premier Software 6.0
HP PSC & OfficeJet 5.3.A
HP PSC & OfficeJet 5.3.B
HP Rhapsody
HP Solution Center & Imaging Support Tools 5.3
HP Update
HP Web Helper
Insaniquarium Deluxe from HP Media Center (remove only)
Intel® Matrix Storage Manager
Intel® PRO Network Connections Drivers
Intel® Quick Resume Technology Drivers
Intel® Quick Resume Technology Drivers
Intel® Viiv™ Software
J2SE Runtime Environment 5.0 Update 5
Java™ 6 Update 2
Java™ 6 Update 3
Java™ SE Runtime Environment 6 Update 1
Lemonade Tycoon 2 from HP Media Center (remove only)
Lexibox Deluxe from HP Media Center (remove only)
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Mah Jong Quest from HP Media Center (remove only)
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Flight Simulator X
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard Edition 2003
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSN
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
muvee autoProducer 4.5
muvee autoProducer unPlugged 1.2
NASCAR® Racing 2002 Season
Netscape Browser (remove only)
Norton AntiVirus
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Protection Center
Norton Spyware Scan provided by Yahoo!
NVIDIA Drivers
OLYMPUS CAMEDIA Master 4.0
Otto
Panda ActiveScan
Photosmart 320,370,7400,8100,8400 Series
Polar Bowler from HP Media Center (remove only)
Polar Golfer from HP Media Center (remove only)
PS2
Puzzle Express from HP Media Center (remove only)
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
Quicken 2006
QuickTime
RealPlayer
Realtek High Definition Audio Driver
RegScrubXP 3.25
Remove IntelliMover Demo
Ricochet Lost Worlds from HP Media Center (remove only)
SBC Yahoo! DSL Home Networking Installer
SCRABBLE from HP Media Center (remove only)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB936509)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB936514)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB943460)
Shooting Stars Pool from HP Media Center (remove only)
Shrek 2 Ogre Bowler from HP Media Center (remove only)
Slingo Deluxe from HP Media Center (remove only)
Snowboard SuperJam from HP Media Center (remove only)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SPBBC 32bit
SpiralFrog Download Manager 0.8.23
Super Granny from HP Media Center (remove only)
SUPERAntiSpyware Free Edition
Tradewinds from HP Media Center (remove only)
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB934393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Word 2007 (KB934173)
Updates from HP (remove only)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892050
Windows XP Hotfix - KB893066
Windows XP Media Center Edition 2005 KB925766
Zuma Deluxe from HP Media Center (remove only)

Please let me know what to do next.

Thanks for your help on this.
  • 0

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