We have an exchange server. A lady using an old computer has Office 2000 installed. She said that about two weeks ago, her computer wouldn't show new mail until she clicked on a message in her inbox. When she does, a message appears stating, "There is new mail in your inbox. Would you like to read it?" Then, all of the messages start flowing in. Then, once again, she can't receive any more messages until she clicks another message in her inbox or click "Send/Receive" from the "Tools" menu.
I can't find a place in Outlook 2000 to tell it to check for new messages automatically every "X" amount of minutes.
Can you tell me how to re-automate this process for her? She said she used to log in and leave her Outlook open on the Inbox all day and that new messages would appear all by themselves.
Any and all information will be greatly appreciated.