Please run a free online virus scan here:http://housecall.antivirus.com/
And a free trojan scan here:http://www.moosoft.com/
Download the latest version of Ad-Aware from here
(if you already have Ad-Aware installed, make sure that it is the latest version and always go online and update it before you run it).
After installing AAW, and before running the program, you must FIRST update the reference file following these instuctions
. (and you must always do this before you run the program at any later date).
Now do the following:
Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
check: "Unload recognized processes during scanning."
Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
Check: "Let Windows remove files in use after reboot."
Press "Scan Now"
- Check option "Use Custom scanning options"
- Check option "Activate In-Depth Scan"
- Press "Select drives\folders to scan"
- Select the active partition which is usually C:
Now press "Next" to let Ad-aware scan your drives. It will find a number of spyware files and registry keys. Right-click in that pane and choose "select all"
Now press "Next" again. It will ask you whether you'd like to remove all checked items. Click OK.
Finally, close Ad-Aware, and reboot
Run Hijack This again and post back a fresh log.