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Intermitent DSL connection


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#1
jtoro

jtoro

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DSL Speedstream 5100 modem connected to new Lynksys BEFSR41 4 port wired router.

Problem description. Most of the time connection is available. I close IE and 10 minutes later attempt to reconnect. IE will not establish connection. Attempt to ping yahoo to check connection and I verify connection is not available.

I enter router and retype password for our PPPoE connection. I exit router and connection is now possible.

Could this be a hardware problem?

Can anyone please comment on this problem?

Thank you,

Joe
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#2
Neil Jones

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Ensure the router is set up to automatically reconnect if the connection is dropped. Most of them don't by default.
Otherwise this is a router issue and the 10min drop-out may be ISP policy.
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#3
jtoro

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I see two options in the router configuration setup window.

-Connect on demand: Max idle time 5 Min.

-Keep alive: Redial period ___ min.

I have the first option selected. Which I assume means the router will connect on demand after the idle period.

The problem occurred again yesterday and instead of retyping the router PW I used the repair option in Network connections. This seemed to work but I am still curious about the root cause.

Thanks for taking the time to read and reply.

Joe
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#4
Neil Jones

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Connect on Demand means literally that - if there is no internet usage, or the connection gets dropped, the router will disconnect and stay disconnected until traffic demands it again. Some routers make heavy weather of this and in my view this option defeats the whole point of having a router in the first place if you're on an flat-rate tariff. Far better to use the Keep Alive option as again, it does exactly what it says on the tin.
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#5
jtoro

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Using the stay alive setting and we have had no connection problems recently. Like you said it says on the tin:)

Thanks,

Joe
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