[moleylane]

I have recently got a new computer with Vista and apparently Window Media Payer 11, it worked for a while but then stopped (possibly when installing McAfee).

I can not reinstall as it says that there is a more recent version (11.0.6000.6344) already installed on your computer. It is not possible to use an older installation package (11.0.6000.6324) to install files or to repair your current version of the player.

If I try to uninstall the current version it is not in the add/remove programmes or installed updates.

Can you please help?

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Uninstall any other media software - such as SatelliteTV for PC.

Alternatively, somebody on a web forum somewhere received this from Microsoft

In this case I can only suggest running an in-place installation of Windows Vista on your computer. To do so please start Windows Vista from your hard drive and insert the Windows Vista DVD after booting. Now please run the Windows Vista setup again from within Windows Vista. This will repair all applications including Media Player and Media Center by replacing the damaged files.
It might be possible that you need to install a device driver again if you have installed the drivers for your hardware manually but normally all installed application will not be harmed by this additional installation.

[Neil Jones]

Uninstall any other media software - such as SatelliteTV for PC.

Alternatively, somebody on a web forum somewhere received this from Microsoft

In this case I can only suggest running an in-place installation of Windows Vista on your computer. To do so please start Windows Vista from your hard drive and insert the Windows Vista DVD after booting. Now please run the Windows Vista setup again from within Windows Vista. This will repair all applications including Media Player and Media Center by replacing the damaged files.
It might be possible that you need to install a device driver again if you have installed the drivers for your hardware manually but normally all installed application will not be harmed by this additional installation.

[moleylane]

hi

Sorry I am not very technical and do not understand what I need to do here can you explain in a bit more detail.

Thanks