[poulou]

Hi,
When I go to search for files and folders on my sons computer it opens and then nothing. No dog no search assistant nothing, His windows media says internal application error, and when I go to windows update it brings me to microsoft updates and at the bottom of the page it says done.
tia
Rachel ,

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try this first

http://www.microsoft...&displaylang=en

[gerryf]

try this first

http://www.microsoft...&displaylang=en

[poulou]

Hi I downloaded this and now I can actually go to the windows update site. It checks my computer for needed downloads, I go to download and it says encountered and error
Rachel

[poulou]

Hi again
I failed to mention that my media player now works as well as my search function in windows Yahoo we're almost there
Rachel

[gerryf]

did it give an error number or information about it?

If not, search for WINDOWSUPDATE.log, should be in c:\windows

Open it in notepad and go to thebottom, where the FAILURE is reported. what does it say

[poulou]

the error number is 0x80070424

[gerryf]

See if this helps::


Click Start.
Choose Run.
In the Run box, type

regsvr32.exe wuaueng.dll

Click OK.


then start > run
regedit.exe

navigate to the key
HKEY_LOCAL_MACHINE\SYSTEM\Curr­entControlSet\Services\wuauser­v

If you find a DeleteFlag value there on the right side, right click it and choose delete

Reboot, try windows update again

[poulou]

o.k. this is what I have
default blue flag
description has red flag with ab in in
display name has red flag with ab in it
error control blue flag
image path has red flag with ab in it
object name has red flag with ab in it
start and type blue flag

[gerryf]

there is no deleteflag value...so you don't have to do anything.

Did you visit WindowsUpdate?

[poulou]

I did earlier and got the error message. How important is it to get the windows downloads. When my sister did service pack 2 her whole computer at work crashed
Rachel

[poulou]

I just went to microsoft and to windows update and it worked
thank you so much I truly appreciate it
Rachel