I had been having some issues with my system and was doing a scan with Kaspersky to see if I had a virus or anything else. After the scan ran, I clicked on one of the items it had shown to be a potential hazard and my computer shut down completely. I can not get in via safe mode or any other way.
When I press F8 while starting the system, I receive a bunch of different options for starting the system in either safe mode, last known good configuration, etc. The only option that goes someplace other than back to the system failure screen is "Disable automatic restart on system failure". When I choose this option, I get a blue screen with the following message:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or back up utilities Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
***Stop: 0x00000024 (0x00190203, 0x82301698, 0xC0000102, 0x00000000)
Like I said, every time I try to start the computer, it geves me the option to start in safe mode, but that does not work, then it attempts to reboot every 30 seconds. Unless there is a way to do the checks it is recommending, I have no way to get into the system.
I am sending this message from a different computer until I can get the other computer working.