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Hello! I'm new to posting and computers so please bare with me if I ask any stupid questions! I've recently found Wild Tangent Spyware on my home PC... my brother tried to delete it by add/remove programs and then went into the registry (?) to delete the code that some website said needed to be deleted with it. He couldn't find the exact matching one so he deleted all codes with the words Wild Tangent in them. Everything seemed to be fine...but then when he went to restart it....an error message comes up and will not allow the computer to boot up. It says "Alert! Previous attempts at booting the system have failed at checkpoint [Emem]. Please contact dell techincal support." When I did, they only had me try restarting it while hitting F2, F8, and F12. None worked...so they said I have to get a fee-based service...which I really don't have the money for right now! Is there anything I can do before I resort to that? Is reformatting the hard drive the only option I have? I'd hate to do that b/c of some files I need on there for school. If anyone has any advice I'd really appreciate it! Thank you! :tazz:
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