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Trojan-spy.html.smitfraud.c - Zaliwa [RESOLVED]


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#1
Zaliwa

Zaliwa

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Hey, G'day.

First, want to thank you all for who you are and what you are doing. It is very much appreciated out here. So Thanks. Also, I know I"m late on the chain, but I can't quite clean this myself so need some help.

Problem: my girlfriend contracted the "trojan-spy.html.smitfraud.c" trojan. I did a bit of research on this and other forums and was able to delete "wp.exe" from her computer and get back desktop control. However, HijackThis says it's still on the system. The problem also is that our home page is still hijacked and when we attempt to change it we get "Access Blocked" and the url "res://bhoass.dll/HTTP_Blocked.htm". This also occurs when trying to access Windows Update and other sites like MSN Hotmail, etc. (but not innocuous sites like Disney or games). Ane then there's that pesky popup search for casinos that pops up every time we are blocked access to a site.And this "Security iGuard" keeps coming back after removal.

I'm not computer trained but can usually hold my own. I run in stealth continually and have two-three layers of protection and have not been infected in over a year. I guess I forgot to proof hers up. My bad.


This is what I've run:

Ad-Aware Plus 1.05 (with recommendations from FAQ file)
AboutBuster (nothing found)
CWShredder (nothing found; however, SpyBot 1.3 does find CWs)
CleanUp!
KillBox
Spybot S&D (cleaned CWs and iGuard)
Norton Antivirus 2005 (updated definitions file)
SPSeHjFix (nothing found - see log)
HijackThis (see log)

I will include the log file for HiJackThis. I'd really appreciate your help on this and will keep an eye here for when you get to this thread.

Thanks in advance, and thanks again for all you're doing. It really is a help.

Chris/Zaliwa

P.S. This hijacking spyware and also the about hijacker seem so illegal. Is anything being done about these *bleeped* companies/people?

Logs:

SPSeHjFix

(4/19/05 11:21:41 AM) SPSeHjFix started v1.1.2
(4/19/05 11:21:41 AM) OS: WinXP (5.1.2600)
(4/19/05 11:21:41 AM) Language: english
(4/19/05 11:21:41 AM) Win-Path: C:\WINDOWS
(4/19/05 11:21:41 AM) System-Path: C:\WINDOWS\System32
(4/19/05 11:21:41 AM) Temp-Path: C:\DOCUME~1\Michelle\LOCALS~1\Temp\
(4/19/05 11:21:43 AM) Disinfection started
(4/19/05 11:21:43 AM) Bad-Dll(IEP): (not found)
(4/19/05 11:21:43 AM) Bad-Dll(IEP) in BHO: (not found)
(4/19/05 11:21:43 AM) UBF: 4 - UBB: 0 - UBR: 20
(4/19/05 11:21:43 AM) UBF: 4 - UBB: 0 - UBR: 20
(4/19/05 11:21:43 AM) Bad IE-pages:
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Page:
(4/19/05 11:21:45 AM) Stealth-String not found
(4/19/05 11:21:45 AM) Not infected->END


HiJackThis:

Logfile of HijackThis v1.99.1
Scan saved at 11:18:34 AM, on 19/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\TASKMGRU.EXE
C:\WINDOWS\System32\MSIMN32.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\TASKMGRU.EXE
C:\WINDOWS\System32\MSIMN32.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\ScsiAccess.EXE
C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton\Norton AntiVirus\navapsvc.exe
C:\Documents and Settings\Michelle\My Documents\Anti-Spyware\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: BHDP Class - {1A1488CB-8028-49ba-AD19-18D13CDC650F} - C:\WINDOWS\bhoass.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [TASKMGRU] C:\WINDOWS\System32\TASKMGRU.EXE
O4 - HKCU\..\Run: [MSIMN32] C:\WINDOWS\System32\MSIMN32.EXE
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093895322311
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/...me/ZAxRcMgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#2
Zaliwa

Zaliwa

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Ok, I'm stumped. I've conducted some initial cleanup in HijackThis but the little critters keep coming back! ;)

I went into safe mode and looked for:
wp.exe
wp.bmp
etc.
but nothing was in any of the directories (C:\, or \windows, or \system32). But it still shows up in the log? :tazz:

I ran HijackThis and checked the boxes of the items below, but like I said, they keep coming back! :)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe

I could really use some help. ;)

All systems seem to function fine EXCEPT when trying to access Hotmail or Windows Update or similar sites (Symantec, for instance). I'm reposting the latest HijackThis log below. Thanks in advance.

Zal
====================================================

Logfile of HijackThis v1.99.1
Scan saved at 11:22:53 PM, on 19/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\TASKMGRU.EXE
C:\WINDOWS\System32\MSIMN32.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\TASKMGRU.EXE
C:\WINDOWS\System32\MSIMN32.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\ScsiAccess.EXE
C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Michelle\My Documents\Anti-Spyware\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: BHDP Class - {1A1488CB-8028-49ba-AD19-18D13CDC650F} - C:\WINDOWS\bhoass.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [TASKMGRU] C:\WINDOWS\System32\TASKMGRU.EXE
O4 - HKCU\..\Run: [MSIMN32] C:\WINDOWS\System32\MSIMN32.EXE
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093895322311
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/...me/ZAxRcMgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#3
Zaliwa

Zaliwa

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Ok, so wondering if I missed the line-up or somethin' as the queue seems to have bypassed moi and other newer posts are getting help. I'll continue whistlin' Dixie, tho. :tazz:

Zal

P.S. Bananafanafo, loved your sig tag. I copied it. Is it yours?
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#4
Zaliwa

Zaliwa

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Ok, trying to get some of this done on my own to handle the system. I booted into Safe Mode and ran & fixed:

CWShredder (nothing found)
AboutBuster (nothing found, see log)
CleanUp! (a bunch of junk cleaned up)
AdAware Plus (ran per instructions, found 5 CWSearch keys)
SpyBot S&D (foud Security iGuard [again!] and CWS keys [again!])
HijackThis (checked and fixed "C:\wp.exe" for the 5th time!) :tazz:

Upon loading IE to check it out, still have the homepage hijacked and still locked out of accessing Windows Update url and probably the others too. I can't figure it out and am about ready to re-format but will wait one more day as obviously still need help. Here are the logs:

-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

====================================================

Logfile of HijackThis v1.99.1
Scan saved at 12:47:17 PM, on 21/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\TASKMGRU.EXE
C:\WINDOWS\System32\MSIMN32.EXE
C:\Documents and Settings\Michelle\My Documents\Anti-Spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: BHDP Class - {1A1488CB-8028-49ba-AD19-18D13CDC650F} - C:\WINDOWS\bhoass.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [TASKMGRU] C:\WINDOWS\System32\TASKMGRU.EXE
O4 - HKCU\..\Run: [MSIMN32] C:\WINDOWS\System32\MSIMN32.EXE
O4 - HKCU\..\RunOnce: [CleanUp!] C:\Documents and Settings\Michelle\My Documents\Anti-Spyware\CleanUp\Cleanup.exe /WindowsRestart
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093895322311
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/...me/ZAxRcMgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
  • 0

#5
Michelle

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I'll be back to help you as soon as possible! :tazz:
  • 0

#6
Zaliwa

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:tazz: Thanks! I'll wait on ya.
  • 0

#7
Michelle

Michelle

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I need you to apply Service Pack 1a for Windows XP. Without this update, your system is wide open to re-infection and it won't do any good to clean it.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.
  • 0

#8
Michelle

Michelle

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Also, next time you run HiJackThis make sure you are NOT in Safe Mode.

-Michelle :tazz:
  • 0

#9
Zaliwa

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Ok. Got it re NO safe mode with HijackThis. :tazz:

This will take a bit. It's actually upgrading to SP2 via the SP1a link. I'm running two computers and will let you know when it's finished updating (plus I"ll post a fresh log).

Thanks, Michelle.

Chris
  • 0

#10
Zaliwa

Zaliwa

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Ok. Here you go. You may be gtone already, sorry for the wait but the update screwed up my system a bit and I had to re-do it. As it is, I've lost USB support but I can fix that later. Here's the latest HijackThis log.

Texas cheers,
Zal


Logfile of HijackThis v1.99.1
Scan saved at 8:38:18 PM, on 21/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\TASKMGRU.EXE
C:\WINDOWS\system32\MSIMN32.EXE
C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\TASKMGRU.EXE
C:\WINDOWS\system32\MSIMN32.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton\Norton AntiVirus\navapsvc.exe
C:\Documents and Settings\Michelle\My Documents\Anti-Spyware\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: BHDP Class - {1A1488CB-8028-49ba-AD19-18D13CDC650F} - C:\WINDOWS\bhoass.dll
O3 - Toolbar: SToolbar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\stlbd.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [TASKMGRU] C:\WINDOWS\System32\TASKMGRU.EXE
O4 - HKCU\..\Run: [MSIMN32] C:\WINDOWS\System32\MSIMN32.EXE
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {56E31144-AEED-4F20-AD36-B3BC8DAD76ED} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {56E31144-AEED-4F20-AD36-B3BC8DAD76ED} - (no file) (HKCU)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093895322311
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/...me/ZAxRcMgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#11
Michelle

Michelle

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Ok, here you go Chris! Even if you have done some of things, please do them again so that we're sure we get everything! We will clean up your log after the below has been done.

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid


Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES

Press CTRL ALT DELETE to open Windows Task Manger. Click on the Processes tab and end the following processes:

List any files going to be deleted that are running

Exit Task Manager.

*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*In the field labeled Full Path of File to Delete enter the file paths listed below ONE AT A TIME (EXACTLY as it appears, please double check to make sure! I would just copy each file path and paste it in the field) MAKE SURE TO ENTER ALL FILE PATHS!:

C:\wp.exe
C:\wp.bmp
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe


Press the button that looks like a red circle with a white X in it after each one. When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button. Do this after each one until you have entered the LAST file path I have listed above. After that LAST file path has been entered press the YES button at both prompts so that your computer restarts. If you recieve an error message "PendingRenameOperation...." and your computer doesn't restart, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

Reboot into normal mode.

*Download and install Registrar Lite version 2.00
*Double click the purple Registrar Lite icon on your desktop.
*Copy the line below and paste it into the "Address" field (located at the top) of the program:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

*Click the "Go" button.
*It will take you into the "Policies" folder.
*Locate the "System" folder (in the right panel)
*If found, right-click on the System folder and go to Delete
*Be very careful that you only delete the System folder that is inside the Policies folder.

Reboot your computer again.

1.) Download the Hoster from HERE Press "Restore Original Hosts" and press "OK". Exit Program.

2.) Download: http://www.mvps.org/winhelp2002/DelDomains.inf
To use: right-click and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3.) Download, install, and run CleanUp!

4.) Run this online virus scan: ActiveScan - Save the results from the scan!

Post a new HiJackThis log.
  • 0

#12
Zaliwa

Zaliwa

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Ok, Michelle

Here are the logs. I disabled the "stlbd.dll" toolbar within IE as it was just horrendous, but as you can see it's still on here. I also see that wp.exe and Security iGuard still have registry keys. I followed all your instructions, even though nothing was found. DelDomains and Hoster were run as instructed. I'm about to copy files and reformat. Just can't get rid of the pesky critters. And homepage is still hijacked. Hanging's too good for the jerks. Need some Texas justice! :tazz:

Thanks for your help. I"m writing exams and last one is tonight, so may not be on until after that, but will try to get done your next instruction sheet.

Best,
Chris
===================================================


ActiveScan log:

Incident Status Location

Adware:Adware/StartPage.AAU No disinfected C:\WINDOWS\system32\TASKMGRU.EXE

Adware:Adware/StartPage.AAU No disinfected C:\WINDOWS\system32\MSIMN32.EXE

Adware:Adware/StartPage.ABA No disinfected C:\WINDOWS\bhoass.dll

Adware:Adware/StartPage.AAU No disinfected C:\WINDOWS\system32\TASKMGRU.EXE

Adware:Adware/StartPage.AAU No disinfected C:\WINDOWS\system32\MSIMN32.EXE

Adware:Adware/SaveNow No disinfected C:\Program Files\BearShare\RunMSC.dll

Adware:Adware/SBSoft No disinfected C:\WINDOWS\stlbd.dll

Virus:Trj/StartPage.NA Disinfected Operating system

Virus:Exploit/URLSpoof Disinfected C:\Documents and Settings\Michelle\LocalSettings\Temporary Internet Files\Content.IE5\SDMJOXQJ\%68%70[1][Content]

Virus:Exploit/URLSpoof Disinfected C:\Documents and Settings\Michelle\LocalSettings\Temporary Internet Files\Content.IE5\T4L9N95B\%68%70[1].htm

Adware:Adware/StartPage.ABA No disinfected C:\Documents and Settings\Michelle\My Documents\bhoass.dll

Adware:Adware/StartPage.ABA No disinfected C:\Documents and Settings\Michelle\My Documents\bhoassw.dll

Adware:Adware/StartPage.AAU No disinfected C:\Recycled\Q166352.exe

Adware:Adware/StartPage.ABA No disinfected C:\WINDOWS\bhoass.dll

Adware:Adware/StartPage.ABA No disinfected C:\WINDOWS\bhoassw.dll

Adware:Adware/StartPage.AAU No disinfected C:\WINDOWS\explorer32dbg.exe

Adware:Adware/StartPage.AAU No disinfected C:\WINDOWS\iexplore_dbg.exe

Adware:Adware/StartPage.AAU No disinfected C:\WINDOWS\system32\MSIMN32.EXE

Adware:Adware/StartPage.AAU No disinfected C:\WINDOWS\system32\TASKMGRU.EXE

====================================================

HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:53:53 PM, on 22/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\TASKMGRU.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\MSIMN32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\TASKMGRU.EXE
C:\WINDOWS\system32\MSIMN32.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Michelle\My Documents\Anti-Spyware\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: BHDP Class - {1A1488CB-8028-49ba-AD19-18D13CDC650F} - C:\WINDOWS\bhoass.dll
O3 - Toolbar: SToolbar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\stlbd.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [TASKMGRU] C:\WINDOWS\system32\TASKMGRU.EXE
O4 - HKCU\..\Run: [MSIMN32] C:\WINDOWS\system32\MSIMN32.EXE
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093895322311
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/...me/ZAxRcMgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\Norton\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#13
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
Yes, those items would still be there because we have not done anything with HiJackThis. I work one infection at a time! We just got rid of the smitfraud infection :tazz:

We'll get this thing, no need to re-format!

I will review your log and be back as soon as possible.
  • 0

#14
Zaliwa

Zaliwa

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
Hey, COOL! :tazz:

Sometimes when one is immersed in the problem (i.e., one has one's head stuck somewhere), it's hard to see the overall picture for the details. I'm off to my exam. I'll catch you later. Thanks again. ;)

C.
  • 0

#15
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
Please read these instructions carefully

*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*In the field labeled Full Path of File to Delete enter the file paths listed below ONE AT A TIME (EXACTLY as it appears - make sure there are no spaces before or after the file path, please double check to make sure! I would just copy each file path and paste it in the field):

C:\WINDOWS\system32\TASKMGRU.EXE
C:\WINDOWS\system32\MSIMN32.EXE
C:\WINDOWS\bhoass.dll
C:\WINDOWS\system32\MSIMN32.EXE
C:\Program Files\BearShare\RunMSC.dll
C:\WINDOWS\stlbd.dll
C:\Documents and Settings\Michelle\My Documents\bhoass.dll
C:\Documents and Settings\Michelle\My Documents\bhoassw.dll
C:\Recycled\Q166352.exe
C:\WINDOWS\bhoassw.dll
C:\WINDOWS\explorer32dbg.exe
C:\WINDOWS\iexplore_dbg.exe


Press the button that looks like a red circle with a white X in it after each one. When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button. Do this after each one until you have entered the LAST file path I have listed above. After that LAST file path has been entered press the YES button at both prompts so that your computer restarts.

Post a new HiJackThis log.
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