System Restart issues
Posted 11 December 2007 - 11:09 AM
Posted 12 December 2007 - 12:31 AM
When did this issue start occurring? Was it before or after the printer install? It very well could be the printer or its driver causing the problem, especially if there is an IRQ conflict with another device.
Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART. Click APPLY and OK.
Now reboot. You should now get the BSOD the next time an error occurs...report the STOP ERROR and any parameters.
Also, go to Start | Run, type minidump, and press Enter. Zip and upload the most recent minidump files.
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