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Win XP 9 mins to shut down - is this normal


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#1
rustyagain

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Having problem with a slow shut down of 9 minutes (is this normal ?)
Computer is running Windows XP Media Center with basic details below

Processor - Model : Intel® Pentium® D CPU 2.80GHz - Speed : 2.80GHz
Mainboard : ELITEGROUP COMPUTER SYSTEM CO.,LTD. 945P-M3
System BIOS : Phoenix Technologies, LTD 6.00 PG
Total Memory : 1GB DDR2-SDRAM - Memory Bus Speed : 4x 100MHz (400MHz
Chipset 1 - Model : Elitegroup Computer Sys 82945P Processor to I/O Controller
Front Side Bus Speed : 4x 200MHz (800MHz data rate)
Monitor/Panel : LG L194WT(Digital)
Adapter : Radeon X1300 Series

I have run AVG anti virus & spyware, Ad-Aware, Spybot, SuperAntiSpyware & Windows Defender. All come up OK.
I have checked the Application Log in Event Viewer and found nothing wrong
I have checked all the Windows Services using “Black Viper” as a reference
I have also installed “UPHClean” which is running normally
I have hit my head on the wall – still no improvement but the stars made a change from the blue screen
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#2
happyrock

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You may be having profile unload problems if you experience slow logoff (with Saving Settings for most of the time while logging off). UPHClean is a service that once and for all gets rid of problems with user profile not unloading....
See User Profile Hive Cleanup tool's Readme.txt before installing it....
get it here...

you could also try creating another user account and if that one shuts down slow too ..
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#3
Ax238

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FYI happy rck:

I have also installed “UPHClean” which is running normally

@rustyagain: Hopefully no permanent damage from your brain being bashed into your inner forehead :)

There could be any number of things causing this issue, from defragmentation to the number of processes that need to be ended. Let's take a look under the hood.

Please Run the PCPitstop Full Tests:
You must use Internet Explorer to run the tests
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.

The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.

Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, please look away from your screen during the Video Adapter testing sequence.

Note: The PCPitstop Full Tests Results is a free service, but is supported by various paid product advertisements for utilities that "could" remedy the OP's problem.
Since GTG is a "free-help" forum, we do not recommend or endorse purchase of automated utilities, and will assist you in manually correcting any problems and settings necessary to optimize your machine's performance. Ask your questions here. We'll help you walk through any necessary steps.

Regards,

Ax
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#4
rustyagain

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Hi “happyrck” & “Ax238”, thanks both for answering
So far
1) have been running Hive cleanup for the last few weeks – makes no difference
2) Just tried a brand new profile – made no difference

Now off on my way to the garage to try “Pitstop”

Will reply with the results
Rgds rusty
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#5
Ax238

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Sounds good, make sure to post your TechExpress Link.
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#6
happyrock

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device drivers are another well-know cause for shutdown problems....look in the device manager for any yellow ! marks...
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#7
rustyagain

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Hi, back again,
Sorry for the amount of time but couldn’t get Pitstop to work past the “drive check.
Unloaded Zonealarm as per debug instructions and still could not get past the
Drive check.

From what information I could cut & paste is shown below but it seems I have a
Hard drive problem as well

From pitstop
Drive C has an uncached speed of 3 megabytes per second. ???!!!???
Drive K has an uncached speed of 20 megabytes per second.
C is my standard drive, K is a external firewire drive
Don’t know if the below makes any sense to you geniuses

[email protected]: Status 25174026, problem 0, video name Radeon X1300 Series
[email protected]: Cannot LoadLibrary wnaspi32.dll
[email protected]: Cannot LoadLibrary wnaspi32.dll
[email protected]: Missing entry 'c:\documents and settings\john\desktop\hijackthis.exe'
[email protected]: Missing entry 'prounstl.exe'
[email protected]: Missing entry 'sm1un.exe'
[email protected]: raw 2800, locked 2800 MHz
[email protected]: raw 2800, locked 2800 MHz
[email protected]: disk SectionTimes 1911 5055233 10277914 10279414
[email protected]: disk test 17 MB, elapsed 10279 ms
[email protected]: disk SectionTimes 378471 5384971 5464736 5465702
[email protected]: disk test 56 MB, elapsed 5467 ms
Scanner\[email protected]: Volume is NTFS
Scanner\[email protected]: Started DFA.ProcessVolume()
Scanner\[email protected]: Passed DFA.ProcessVolume().1
Scanner\[email protected]: Passed DFA.ProcessVolume().2
Scanner\[email protected]: NTDFA.ProcessVolume() started
Scanner\[email protected]: NTDFA.ProcessVolume() opening volume '\\?\Volume{1613df62-0327-11dc-bef5-806d6172696f}'
Scanner\[email protected]: NTDFA.ProcessVolume() counting fragments in $MFT
Scanner\[email protected]: NTDFA.ProcessVolume() found 2 fragments in the $MFT
Scanner\[email protected]: CNTFSDrive::SetStartSector(), m_dwStartSector = 0
Scanner\[email protected]: CNTFSDrive::SetStartSector(), m_dwBytesPerSector = 512
Scanner\[email protected]: CNTFSDrive::SetStartSector(), m_ulMftSize = 97861632
Scanner\[email protected]: CNTFSDrive::Initialize(), reading 512 bytes from 0
Scanner\[email protected]: CNTFSDrive::Initialize(), Bytes per cluster: 4096
Scanner\[email protected]: CNTFSDrive::Initialize(), total number of sectors: 302712794
Scanner\[email protected]: CNTFSDrive::Initialize(), total number of clusters: 37839099

Scanner\[email protected]: CNTFSDrive::Initialize(), bytes per MFT record: 1024
Scanner\[email protected]: CNTFSDrive::Initialize(), Disk starts at: 0
Scanner\[email protected]: CNTFSDrive::Initialize(), MFT starts at: 786432
Scanner\[email protected]: CNTFSDrive::LoadMFT(), reading 1024 bytes from 3221225472
Scanner\[email protected]: CNTFSDrive::LoadMFT(), could not SetFilePointer() to read Inode 0.
Scanner\[email protected]: Cannot load the MFT
Scanner\[email protected]: m_drive.Initialize returned FALSE.
[email protected]: Status 25174026, problem 0, video name Radeon X1300 Series
[email protected]: Status 25174026, problem 0, video name Radeon X1300 Series

rgds rusty
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#8
happyrock

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try running chkdsk /f...the lowdown on doing it is here...
did you look in the device manager or driver problems yet...
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#9
Ax238

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I'll repost:

Make sure to post your TechExpress Link.


If you have it of course.
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#10
rustyagain

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Hi – thanks again

1) Device manager OK, with exception of red cross on the wireless adapter which I disabled
2) TechExpress Link – So far haven’t been able to find this, possible because the computer is not doing the full test and sticking on the harddrive. Will try again
3) Chkdsk /f – Tried once and failed on stage 2. Could hear the hard disk working, could see the hard disk light flashing But (as always) nothing shown on the progress bar. After 5 minutes shut it down with Ctrl-Alt-Del

Will try PCpitstop again, then a diskcheck – have just done a dfrag with no problem
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#11
Ax238

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Good on the device manager. Makes sense on the PC Pitstop test, I had a feeling your test didn't run to completion.

Try doing chkdsk c: /r from the command line. You'll probably have to restart your system. Let it run through the scan without interrupting it. This can take a long while, so maybe spend a little time away from the computer if you want, check on it every now and again. If it finds any problems, repeat the process.
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#12
rustyagain

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Below link to PCpitstop TechEcpress link
http://www.pcpitstop...YGDSWJBQAVS4CRV

Also seams a problem with memory and BIOS. Have had different results from different compines ref the amount of ram I have. Ie Crucial & Kingston say 1 stick of 512 with 1 bays empty, others say allthe bays (only 2) full with 2 x 512 ??
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#13
happyrock

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you can SOMETIMES mix memory manufactures and get away with it...it's best not to do this....remove one
if you still have problems after running chkdsk...( you can do this before running chkdsk)remove one of your sticks and see if the problem goes away
you also have 2 outdated drivers...try going to XP updates...use the custom option...on the left side of the results page ...click on any hardware updates it says you need..
you can also go here and have them scan for outdated drivers...just record what they say are outdated so we can locate them for you...
the hard drive that contains your OS may have reverted to PIO mode instead of DMA

Edited by happyrck, 13 December 2007 - 04:36 PM.

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#14
rustyagain

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Hi Guys, Isnt it exciting watching a blue chkdsk screen, so far so good, up to 80% on level 5 (On the now)

Happyrck – ref your last and the memory. The computer is only 6 months old and still has the ram as supplied (though I am thinking of replacing the 2 x 512 by 2 x 1GB).
What is the problem with the ram not being recognised by the BIOS ?
Will check on the drivers when I get control back after the chkdsk

Rgd rusty
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#15
happyrock

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I just reread your post..I thought it said you have 2 different kinds of ram installed...thats a no-no...now understand that the places you checked see different amounts installed...my bad...
get everest home here and see what it says is installed..
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