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XP reboots when using internet, please check


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#1
BulSoldier

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Here is the case.When i am using the internet my pc reboots.I know from searching around here to check the manage in the drop down menu on "my computer" so i did./system tools/event viewer/system. There is error.Here is what is written there:

Source: system error

Category: (102)

the descritpiong: Error code 100000d1, parameter1 fffffffc, parameter2 00000002, parameter3 00000000, parameter4 ba604bea.

and below is that:

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 66 66 eters ff
0030: 66 66 66 66 66 63 2c 20 fffffc,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 62 61 36 30 00, ba60
0050: 34 62 65 61 4bea


It happens only when i am using internet.If any more information is needed please note that you need something.I tried to reinstall the windows but the problems is here.All drivers are installed.

Here are system specs:

CPU: amd athlon64x2 3800+ dual core
MB: Epox af550pro
hdd: Hitachi 160 gb ,serialata 2 ,7200 ,8192k
ram: pqi 1gb ddr-2 800mgz (2x)
vga: gf g7950gt 512mb

Im sorry but i cant upload any minidumps.If someone has information on how to fix this problem please help.
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#2
dsenette

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In safe mode:

Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART

Now reboot. This should result in the BSOD error...report the STOP ERROR and any parameters.
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#3
BulSoldier

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Here is what is written on stop error:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP: 0x000000D1 (0xFFFFFFFC, 0x00000002, 0x00000000, 0xBA524BEA)

NDIS.sys - address ba524bea base at ba50f000, datestamp 41107ec3


it seems it is my network card driver problem.BUt ive tried installing the drivers from the disk that was given to me with the card and there is no change.I tried to download and install drivers but the problem is still here.THe network card is Realtek RTL8139 PCI Fast Ethernet Adapter

If someone can tell me what driver should i download... And i tried to download drivers to windows xp 64 (or something like that) but it seems there is no setup for these drivers when i unrar the file.
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#4
Ax238

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You can try downloading the driver from the Realtek website:
Realtek Downloads

Yours would be the first one listed.
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#5
BulSoldier

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Well i did it but it seems the problem still stays.I tried deleting them then again installing but without efect.Do You have any other sollution for this problem ? Windows reboots almost imediatly after i try to download something.

Edited by BulSoldier, 16 December 2007 - 03:27 AM.

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#6
Ax238

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Go to device manager (Start | Run, type devmgmt.msc, and press Enter). Go to View | Resources by type. In the Interrupt request (IRQ) section, check to see if there are multiple devices with the same IRQ number. Post them here.

Regards,

Ax
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#7
BulSoldier

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I will post a screen shot to be clear.It seems there are two pair divices with the same irq number

Posted Image

i hope this work for you,really thanks for helping me.

Edited by BulSoldier, 16 December 2007 - 06:09 AM.

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#8
Ax238

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There's no IRQ conflict that I can see with the Realtek adapter, there might be a compatibility issue or a problem with the card. Let's check something else. If you go to Start | Run, type msinfo32, and press Enter you'll get to the System Information screen. If you navigate to System Summary | Hardware Resources | Conflicts/Sharing, what is listed there? With Conflicts/Sharing highlighted, you can go to File | Export and save the information to a text file. From there you can add it to your next post.

Also you might want to check out the following Microsoft KB, which also has a hotfix available:
STOP 0x0000001D or STOP 0x000000A Stop Error Occurs in Ndis.sys

Regards,

Ax
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#9
BulSoldier

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Here is the information:


System Information report written at: 12/16/07 19:35:49
System Name: KALEUN-BE276955
[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x000003AF PCI bus
I/O Port 0x00000000-0x000003AF Direct memory access controller

I/O Port 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce 7950 GT

IRQ 22 NVIDIA nForce 590/570/550 Serial ATA Controller
IRQ 22 Microsoft UAA Bus Driver for High Definition Audio

IRQ 9 Microsoft ACPI-Compliant System
IRQ 9 SCSI/RAID Host Controller

Memory Address 0xD0000000-0xDFFFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xD0000000-0xDFFFFFFF NVIDIA GeForce 7950 GT

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce 7950 GT

Memory Address 0xFA000000-0xFCFFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xFA000000-0xFCFFFFFF NVIDIA GeForce 7950 GT

I/O Port 0x00007000-0x0000FFFF PCI bus
I/O Port 0x00007000-0x0000FFFF PCI standard PCI-to-PCI bridge

I/O Port 0x000003B0-0x000003DF PCI bus
I/O Port 0x000003B0-0x000003DF PCI standard PCI-to-PCI bridge
I/O Port 0x000003B0-0x000003DF NVIDIA GeForce 7950 GT




-------------

Actually i requested hotfix for the problem (not sure that is the one i requested) but i was refused(told me to call office).I requested the one your link led me too.I hope it helps.
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#10
The Skeptic

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It could be the communication card itself. Are you using a pci communication card? If yes, try to move it to another slot. If still no good try to replace it. They are quite cheap.

If the communication card is part of the motherboard, install a second card to a pci slot. In most cases windows will install the card automatically (if you have sp-2 installed) so you don't have to worry about drivers.

If still no good, disable, in device manager, the onboard connection and leave only the pci card connected.
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#11
BulSoldier

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I dont know what is the communication card.I decided the problem must be software so i tought i should try repairing it by using help from internet(like this helpful forum).But if it is something hardware i will take the pc to the place i ordered the parts and gave to assembly.It is still under guarantee(spelling?).Thanks for the help !

about that hotfix, microsoft said that:

I understand that you wish to obtain the hotfix as per KB article 818326 and very unfortunately which is not available for x64 bit platform and the hotfix is available only for x86 and ia64 platforms.

Edited by BulSoldier, 17 December 2007 - 08:41 AM.

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#12
Ax238

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I believe the communication card The Skeptic is referring to is your ethernet card. I think I would agree that if it is still under warranty, take it back where you got it and let them know what's going on.
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#13
BulSoldier

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Ok i will, thank you all for your help !
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#14
Ax238

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:) No problem and good luck!
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#15
The Skeptic

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Yes, communication card is is a clumsy translation of the device's name from Hebrew. Sometimes I miss the correct word. I meant Ethernet.

Thanks, Ax238
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