[Sputniks]

Hi All,
heres whats happening, (everything is real slow) when I clicked on my favorites or try to maximize the window or close it, it takes over a minute or two before it responds and if I click on it a couple of times my pointer turns into an hour glass and I have to close out windows internet explorer by typing Ctrl + Alt + Delete and when that comes up it says windows internet explorer is not responding so I have to end IE and than relaunch it and start all over again. Even when I was typing this the hour glass came up and I had to end IE and relaunch it and start all over again. Why does IE stop responding so much. I also noticed when I typed Ctrl+Alt+Delete you know the window that comes up so you can end the application how it has those tabs, well I clicked on the tab that sayed performance and it said my CPU usage is 100 percent. I have AVG and it says no viruses. Also now I'm having trouble connecting to the internet, when I click to connect to the internet it takes a long time then a blank page comes up saying can not connect (can not connect to HTTP), so I reboot and try again, and keep rebooting until it finally connects. Any ideas what the problem may be? Any help will be greatly appreciated.
Thanks

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1: Switch off your modem for about 5 minutes, reconnect and see if the situation improves. If not:
2: Use the link below to the malware forum and run all the preliminary steps. Do not post HJT log yet.
3: If you have IE7 go to Control Panel > Add/Remove Programs and uninstall IE7. This will roll you back to IE6.
4: If still no good use the link below, download and install winsock for XP.
5: If still no good download and install Firefox. Let us know if it works better.

[The Skeptic]

1: Switch off your modem for about 5 minutes, reconnect and see if the situation improves. If not:
2: Use the link below to the malware forum and run all the preliminary steps. Do not post HJT log yet.
3: If you have IE7 go to Control Panel > Add/Remove Programs and uninstall IE7. This will roll you back to IE6.
4: If still no good use the link below, download and install winsock for XP.
5: If still no good download and install Firefox. Let us know if it works better.

[Sputniks]

Hi Skeptic,
I have DSL, how do you switch off your modem? Sorry for asking such a stupid question but I a rookie.
Thanks

[The Skeptic]

There should be a power switch at the back of the modem. Alternatively, you can just pull out the power cable that goes into the modem.