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Network cable is unplugged?


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#1
sirwreck

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Hi
Here is the background of my setup

I have a home network setup
a desktop and two laptops
the desktop is wired and one of the the laptops is wireless...no issues with these ones
I have my sons laptop with a fresh XP installation and I cannot get a wired connection with it
I can plug the other laptop in (same network cable)and it works fine

I have checked in the network connection and right clicked on it and it says enabled
Checked Device Manager and no issues with the network card
I ran ipconfig and is says media disconnected
There is no switch on the laptop itself to end the connection liek the wireless one has


I am not sure what to do at this point, any suggestions
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#2
Gravity Gripp

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So, if I understand this correctly, you are saying that your sons laptop does not recognize that it has a cable plugged into it?

If this is so and you have tried the same cable in another computer and verified that the cable is fine, then the only thing that could be wrong is the laptop's ethernet jack itself. Does it look like the pins are damaged in any way on the laptop?

If the laptop is under warranty, you can try to contact the manufacturer and see if you can get it fixed.
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#3
sirwreck

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You are correct with your understanding
I will check out the network jack as you have suggested
I was hoping that is was some sort of setting in needed to change or something


Thanks
I will get back on the status of the jack wren I get home from work
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#4
sirwreck

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the pins in the network jack look fine
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#5
Major Payne

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Might try running the Network Setup Utility for the one laptop, then check browser to make sure it is set to use that connection or at least auto detect connections. Did you try to bring up the network connection window on the laptop and click Repair to see if it will flush and renew your connection?


Ron
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