Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Dell RT7D40 keyboard not working


  • Please log in to reply

#1
kthxrawr

kthxrawr

    New Member

  • Member
  • Pip
  • 2 posts
I took my Dell Dimension 5150C home for the holidays and accidentally left the wireless receiver at college. Over the weekend, I've been using a Logitech wireless mouse receiver and a USB keyboard. I've got the Dell receiver back now, and while the mouse works fine with it, the keyboard isn't responding.
I've restarted, tried a system restore, changed the batteries, pressed the connection buttons multiple times - the lights on the receiver turn on when the keyboard connection button is pressed, but nothing else happens - tried them with another computer - again, mouse works, keyboard doesn't. I've tried updating the drivers, but all these does is let me adjust the volume using the keyboard. Nothing else works.
any help or advice would be much appreciated.
  • 0

Advertisements


#2
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP

tried them with another computer - again, mouse works, keyboard doesn't.

suggests a dead keyboard to me....if nothing changes when you hook it up to another machine...then it's not your computer...it's probably the equipment
  • 0

#3
kthxrawr

kthxrawr

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
even if one of the keyboard functions is working?

looks like I'll need a new keyboard then after all. thanks though!
  • 0

#4
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
it's still possibly defunct....if the keyboard had connected properly and worked completely once you hooked it to another computer then i'd be less likely to suspect the keyboard itself...
  • 0

#5
mbcpa

mbcpa

    New Member

  • Member
  • Pip
  • 2 posts
I am not a techie, but I think I have the answer. The Dell RT7D40 keyboard does not like Logitech software. If you uninstall Logitech software, yes, even the mouse s/w, the keyboard will start working like normal again..............at least it did for me!
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP