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problem connecting internet in XP


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#1
GOPINATH RADHAKRISHNAN

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:) I AM NOT ABLE TO CONNECT TO INTERNET, I USE WINDOWS XP OS.
I HAVE MODEM PROPERLY CONNECTED, EVERYTHING WORKS JUST FINE, BUT CANNOT CONNECT TO THE INTERNET, I TRIED ADJUSTING SSL SETTINGS, SECURITY, DELETED TEMP FILES, UPDATED DRIVER, NOTHING WORKS
IT JUST SAYS "COULD NOT CONNECT TO THE SERVER":)

I EVEN UNINSTALLED MY ANTIVIRUS, AND SWITCHED OFF THE FIREWALL, BUT NOTHING SEEMS TO WORK...
SOMEONE SUGGEST A SUITABLE REMEDY

THANKS IN ADVANCE


GOPINATH RADHAKRISHNAN
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#2
Neil Jones

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My ears hurt.
Please don't type in capital letters, it makes it look as if you are shouting.

Are you on dial-up or broadband?
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#3
GOPINATH RADHAKRISHNAN

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fine then, i am on broad band,,,, cable dsl modem
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#4
GOPINATH RADHAKRISHNAN

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i use windows xp service pack 2, home edition
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#5
SUPERIOR

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well have you tried ping command to see the problem up to browser or system???
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#6
GOPINATH RADHAKRISHNAN

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well can you explain me how to use that command????
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#7
GOPINATH RADHAKRISHNAN

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how to check whether the problem connecting internet in xp is due to the system or the server using the ping command???
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#8
GOPINATH RADHAKRISHNAN

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its not in the server, i ve checked... its either in my system or in my operating system
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#9
SUPERIOR

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well have you tried the command netstat or net?????
if you don't know how... just click on start then run type "cmd" without quotes
command will pop up enter "netstat -a" without quotes
I recommended to search for "net.exe" in your system folder too or just type "net" in command and let me know the result

Edited by SUPERIOR, 19 December 2007 - 04:12 PM.

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#10
Ztruker

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Open Device Manager and see if there are any yellow or red marks in Network Adapters? If so, you need to install or reinstall the device driver for your network card, or if it's onboard (integrated into the system board) then install the driver for the chipset.

How are you connected to the cable modem? Are you using Ethernet or USB? If USB, switch to Ethernet and see if that works any better.

Did this ever work? If so, what have you done recently in the way of adding or removing hardware or software? Have you used any registry cleaners?

Also, what do you mean when you say "everything works fine"? Do you mean everything else except the internet?
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#11
GOPINATH RADHAKRISHNAN

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i have used that net command, and it shows as follows

the syntax of the command is
NET
[ACCOUNTS|COMPUTER|CONFIG|CONTROLCONTINUE|FILE|GROUP|HELP
HELPMSG|LOCAL GROUP|PAUSE|PRINT|SESSION|SHARE|START
STATISTICS|STOP|TIME|USE|USER|VIEW]

this is exactly what appears in my command prompt
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#12
GOPINATH RADHAKRISHNAN

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there is no red x or yellow excalam marks on the network adapters or in any of that listed in the device manager
everything works fine except the internet.. i am using only ethernet port and not usb port and i havent used any registry cleaners so far..
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#13
GOPINATH RADHAKRISHNAN

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is there anything i can do by perfoming this

run>>>services.msc
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#14
Ztruker

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No point in looking at services yet as we have nothing to go on.

Please open a command prompt and enter

ipconfig /all (space after ipconfig, no space between / and all)

Post the results here please.
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#15
SUPERIOR

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sorry for this qustion.... but what is the AV you were using????
I heard a problem like this for 2-3 days ago..... it was related to winsock... I will look at it again and tell you the way or get the link for you
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