Xp will not update and cd-rom will not read disks
Posted 18 December 2007 - 06:45 PM
Posted 18 December 2007 - 07:41 PM
Reboot. Is the drive reinstalled on reboot and show up in My Computer? More importantly, if it does install and detect, does it then disappear when you reboot again?
Posted 18 December 2007 - 08:04 PM
Posted 18 December 2007 - 08:21 PM
Try installing the drivers for the drive first. They can be found Here.
Posted 18 December 2007 - 08:47 PM
Posted 18 December 2007 - 09:01 PM
Let's move to the update problem for a bit.
Click Start, then Run, type cmd and click "Ok". This will open a command session. At the prompt, type the following, pressing "Enter" after each. (Note the spaces)
regsvr32 msjava.dll <-------you may or may not be successful with this one...just continue on
Reboot and try to update.
Posted 18 December 2007 - 09:27 PM
For help installing an update successfully, see the solution under each problem description.
Problem: End User License Agreement (EULA) Not Accepted
Solution: Check for updates again and wait while you install updates. You will be asked to accept the EULA before any updates with a EULA can be installed.
Problem: Not Enough Disk Space
Solution: To make more space available, run the Disk Cleanup tool or uninstall any programs that you don’t use. For directions, see Help and Support on your computer.
Problem: Automatic Updates is currently installing updates
Solution: Please wait until Automatic Updates is complete and then check your update history. At that time, if the update has failed to install, you can try installing it from the website.
Note: To view Automatic Updates progress, click the updating icon in your System Tray.
Problem: Please check your update history for a description.
Update for Windows XP (KB898461)
Windows Genuine Advantage Validation Tool (KB892130)
Posted 18 December 2007 - 09:35 PM
Have you run the Disk Cleanup and Defragged?
If you are failing the validation, you may have to place a call to Microsoft...they're usually pretty good about helping with that one.
Posted 18 December 2007 - 09:41 PM
Edited by LATIN, 18 December 2007 - 09:42 PM.
Posted 19 December 2007 - 07:40 AM
Posted 19 December 2007 - 05:47 PM
Click Start, then Run, select cmd from the drop-down menu and click "Ok". A command session will open. At the prompt, type chkdsk /r and press "Enter". (Note the space before /r) You will be told the drive is busy and asked if you want to run this on the next boot...type Y and press "Enter". Type exit and press "Enter". Reboot.
This will start a very thorough check of the HDD and file system...let it finish. It may appear to hang or even to back up a few times...this is normal. Once it finishes, it should boot into Windows.
It would be best to run this from cd as it would tell you if it found any bad sectors on the drive when it finished instead of booting directly to windows. If you have the cd, let me know and I'll provide instructions on how to run this from the cd.
Posted 19 December 2007 - 05:58 PM
Edited by LATIN, 19 December 2007 - 06:00 PM.
Posted 19 December 2007 - 06:24 PM
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