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Problems w/ Router. Help appreciated


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#1
almatic

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I seem to be having a strange problem with my D-Link Wireless G Router...
It is hardwired to both my PC & XBox 360, and occasionally a laptop wirelessly.

The problem is as follows:
Every time my home phone rings, the router seems to disconnect, whether I'm on my PC or Xbox.
On my PC it alerts me "The network cable is unplugged".

I get reconnected right away, but I'm just wondering if there's any way to solve this problem as it is reoccuring & it makes online gaming a hassle, always being disconnected from a game.

Thx in advance for your help & time =)

Edited by almatic, 18 December 2007 - 06:47 PM.

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#2
thenotch

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I guess the obvious first question is if your telephone is a wireless phone? If so, there is the possibility that the frequency is close enough to disrupt the wireless routers signal.
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#3
almatic

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Sorry if there was a misunderstanding, but the router is connected to both the 360 & the PC by ethernet cables, so I don't think the problem is frequency.
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#4
Gravity Gripp

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It could very well be the phone, if you unplug your wireless phones and use a wired phone do you have the problem? The thing is that if your wireless phone is running at 2.4ghz and your running 802.11b or 802.11g (both use the 2.4ghz frequency), then you could be freaking your router, which could cause problems with the router even if it's not running wireless. The best way around this is to just get some wireless phones that use the 5ghz frequency. That's what I did.

But, I have to agree with thenotch on this one, i think it's interference.
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#5
almatic

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I will try this out tommorrow evening. Thanks for the quick replies!
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#6
Biiru

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Sorry to interrupt the thread but are you using DSL? Did you place filters on all your phone lines? Incoming phone calls could interupt your DSL service if all phone lines are not filtered.

Biiru
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#7
almatic

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I am using Rogers Cable internet.
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#8
Biiru

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I'm not familiar with Rogers. I looked them up and they service Canada right? I didn't see any offers for DSL from them. What type of cable modem do you have? Are you using thier portable wireless package?
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#9
almatic

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Nope just their normal home cable internet service.
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#10
Gravity Gripp

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almatic, did you get this issue resolved?
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