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Malware removal problems


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#1
tabney

tabney

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I am having problems removing malware from my computer. I have run SmitFraudFix and it helps for a couple of hours and then all of the popups keep coming back. I am getting worm.win32.netsky warnings, I am getting a iexplore.exe error that will not go away unless I restart my machine, and I am getting popups that say my machine is infected and when I hit cancel on the pop up I am taken to a website. I can not get rid of this stuff, and my IE keeps crashing and I get the do you want to send a report to Microsoft constantly. What can I do? Here is my HJT Log file. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:07 PM, on 12/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\Program Files\DIGStream\PlayhouseDisneyDownloadManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Shutterfly Express\SflyMon.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\WINDOWS\System32\CTPdeSrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2sea...sidesearch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....ink/?LinkId=488
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\5.bin\MWSSRCAS.DLL
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\5.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\5.bin\MWSBAR.DLL
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: BDEX System - {202EBB90-ABD4-46CC-BB5A-4F0ECC67B331} - C:\WINDOWS\ttvbonvgl.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: The leosrv - {257F0149-3042-4F1E-97A1-7602460E97EE} - C:\WINDOWS\leosrv.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O6 "USB002" /M "Stylus C88"
O4 - HKLM\..\Run: [PlayhouseDisneyDownloadManager] C:\Program Files\DIGStream\PlayhouseDisneyDownloadManager.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [SM_IAN] C:\Program Files\AdvancedCleaner Free\ian_monitor.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [AdwareRemover2007] C:\Program Files\AdwareRemover2007\AdwareRemover2007.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O4 - Startup: SflyMon.lnk = C:\Program Files\Shutterfly Express\SflyMon.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNfox000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} - https://accounting.q....585/qboax9.cab
O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} (NanoInstaller Class) - http://www.nanoscan....bs/nanoinst.cab
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.q...607/qboax10.cab
O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} (moDiagCollectionActiveX Object) - http://yme.music.yah...tionControl.cab
O21 - SSODL: hjoqor - {B68F3A6B-4735-4E63-8875-8AA3CB977506} - C:\WINDOWS\hjoqor.dll
O21 - SSODL: xcvwer - {2523EA0A-980E-4465-AB16-CDD0F72235B2} - C:\WINDOWS\xcvwer.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe

--
End of file - 12191 bytes

Edited by tabney, 19 December 2007 - 10:14 PM.

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#2
racenutalways

racenutalways

    Member 1K

  • Retired Staff
  • 1,662 posts
Hello tabney and welcome to G2G,

Please download the OTMoveIt by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\xcvwer.dll
    C:\WINDOWS\hjoqor.dll
    C:\WINDOWS\leosrv.dll
    C:\WINDOWS\ttvbonvgl.dll


  • Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
  • Click the red Moveit! button.
  • Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
  • Close OTMoveIt
*If a file or folder cannot be moved immediately, you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine, choose Yes.
**If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at :
C:\_OTMoveIt\MovedFiles\********_******.log
(where "********_******" is the "date_time")


Click "Exit" to close OTMoveIt.

Also, AdwareRemover2007 is a security risk that may give exaggerated reports of threats on the computer. The program then prompts the user to purchase a registered version of the software in order to remove the reported threats. See Here I strongly recommend removing it.

AdvancedCleaner - See here I recommend removing it also.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.


R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2sea...sidesearch.html
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\5.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\5.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\5.bin\MWSBAR.DLL
O2 - BHO: BDEX System - {202EBB90-ABD4-46CC-BB5A-4F0ECC67B331} - C:\WINDOWS\ttvbonvgl.dll
O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O3 - Toolbar: The leosrv - {257F0149-3042-4F1E-97A1-7602460E97EE} - C:\WINDOWS\leosrv.dll
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [SM_IAN] C:\Program Files\AdvancedCleaner Free\ian_monitor.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKCU\..\Run: [AdwareRemover2007] C:\Program Files\AdwareRemover2007\AdwareRemover2007.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNfox000
O21 - SSODL: hjoqor - {B68F3A6B-4735-4E63-8875-8AA3CB977506} - C:\WINDOWS\hjoqor.dll
O21 - SSODL: xcvwer - {2523EA0A-980E-4465-AB16-CDD0F72235B2} - C:\WINDOWS\xcvwer.dll


Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

MyWebSearch
AdwareRemover2007
VVSN
AdvancedCleaner Free


Please note any other programs that you dont recognize in that list in your next response

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

C:\Program Files\AdvancedCleaner Free
C:\Program Files\MyWebSearch
C:\Program Files\VVSN
C:\Program Files\AdwareRemover2007


After that, Reboot.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you also use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you also use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


SUPERAntiSpyware Home Edition (free version) - Download - Home Page

1. Install it and double-click the icon on your desktop to run it.
2. It will ask if you want to update the program definitions, click Yes.
3. Under Configuration and Preferences, click the Preferences button.
4. Click the Scanning Control tab.
5. Under Scanner Options make sure the following are checked:

1. Close browsers before scanning
2. Scan for tracking cookies
3. Terminate memory threats before quarantining.
4. Please leave the others unchecked.
5. Click the Close button to leave the control center screen.

6. On the main screen, under Scan for Harmful Software click Scan your computer.
7. On the left check C:\Fixed Drive.
8. On the right, under Complete Scan, choose Perform Complete Scan.
9. Click Next to start the scan. Please be patient while it scans your computer.
10. After the scan is complete a summary box will appear. Click OK.
11. Make sure everything in the white box has a check next to it, then click Next.
12. It will quarantine what it found and if it asks if you want to reboot, click Yes.
13. To retrieve the removal information for me please do the following:

1. After reboot, double-click the SUPERAntispyware icon on your desktop.
2. Click Preferences. Click the Statistics/Logs tab.
3. Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
4. It will open in your default text editor (such as Notepad/Wordpad).
5. Please highlight everything in the notepad, then right-click and choose copy.

14. Click close and close again to exit the program.
15. Save the log information. If needed (still infected) paste this info along with your HijackThis log.

Download ComboFix from Here or Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
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