Edited by dade1200, 23 December 2007 - 01:57 PM.
How to remove this unkown file ....Help!
Started by
dade1200
, Dec 23 2007 12:25 PM
#1
Posted 23 December 2007 - 12:25 PM
#2
Posted 23 December 2007 - 02:44 PM
Could you write down the full path to this file? Could you write down the full error message?
#3
Posted 23 December 2007 - 02:55 PM
Well the Error appears evertime I shut down.. Its a windows message box and has the file in it and say its not responding..thats all it says. The path is unknow. I looked at the folder properties and only say C:/(and this blank) ...Its in my computer file
I have included screen shots of the folders inside the file
I have included screen shots of the folders inside the file
Attached Files
Edited by dade1200, 23 December 2007 - 03:02 PM.
#4
Posted 23 December 2007 - 03:23 PM
Could you run a search for this folder? Use all advanced search options. This will help us to find the full path. I am sorry, but the attached file is too small for me to read.
#5
Posted 23 December 2007 - 03:38 PM
The Skeptic
To offer some assistance......, but I do not know where to go from here. It looks like is IE7 is corrupt????
Possibly malware.
I will let you run with it.
I googled a few files.
http://www.google.co...amp;btnG=Search
http://www.google.co...p...GGL:en&aq=t
http://www.google.co...2006-23,GGGL:en
123runner
To offer some assistance......, but I do not know where to go from here. It looks like is IE7 is corrupt????
Possibly malware.
I will let you run with it.
I googled a few files.
http://www.google.co...amp;btnG=Search
http://www.google.co...p...GGL:en&aq=t
http://www.google.co...2006-23,GGGL:en
123runner
#6
Posted 23 December 2007 - 05:03 PM
Thank you for looking into this. I am running an advanced search now..I will post my findings..
#7
Posted 23 December 2007 - 05:11 PM
here is what the search found ,, hope this helps
Attached Files
#8
Posted 23 December 2007 - 07:33 PM
According to the last picture you posted, the file is C:\6d328524822730197922c76db0d8.
My first suspicion would be that you have some kind of malware infection.
Read through this area:
Malware Removal Guides and Tutorials
Post your HijackThis log here:
Malware Removal - HijackThis™ Logs Go Here
Be patient as the malware removal experts are extreamly busy and it may take a day or three for them to get to you.
My first suspicion would be that you have some kind of malware infection.
Read through this area:
Malware Removal Guides and Tutorials
Post your HijackThis log here:
Malware Removal - HijackThis™ Logs Go Here
Be patient as the malware removal experts are extreamly busy and it may take a day or three for them to get to you.
#9
Posted 24 December 2007 - 12:29 AM
Thanks for your assisrance, guys. The truth is that I can't find an answer to what this folder is. What I would do:
1: If you run IE7 please uninstall it in add/remove programs. This will roll you back to IE6. Lots of problems are caused by IE7.
2: If that doesn't work then I would follow ztruckers advice about approaching the malware forum.
1: If you run IE7 please uninstall it in add/remove programs. This will roll you back to IE6. Lots of problems are caused by IE7.
2: If that doesn't work then I would follow ztruckers advice about approaching the malware forum.
#10
Posted 24 December 2007 - 11:21 AM
It would be a good idea to check the Startup tab of msconfig to see if any unknown or unusual entries are listed there. Also look at the process shown on the Process tab of Task Manager, see if there is anything running there that is unknown or unusual. If you're not sure, you can use the tasklist command to get a list of the running tasks on your computer. The tasklist command is built into Windows XP Pro but not in XP Home. You can add it to Home by doing the following:
Go to http://windowsxp.mvp...ls/tasklist.zip to download tasklist.zip.
Extract tasklist.exe from the zip file and place it in the C:\WINDOWS\system32 folder. Enter tasklist /? to get a list of parameteres it accepts.
From a command prompt, enter tasklist /v /fo list > runtasks.txt
This will create a list of the tasks that are running on your computer in list format, with each entry similar to the following:
Image Name: MagicTune.exe
PID: 3268
Session Name: Console
Session#: 0
Mem Usage: 16,612 K
Status: Running
User Name: DESKTOP\rrkurtz
CPU Time: 0:00:03
Window Title: MagicTune Premium
Attach runtasks.txt to a post here and I and others can look at it and perhaps spot something out of the ordinary.
If you really want to delete the file you need to be able to see it. Try the following:
Open a command prompt (Start then Run, type cmd and press Enter)
Enter attrib 6d3* - the * is a wild card that means anything else, see if that lists the file and it's attributes.
If so, enter attrib -s -h -r 6d3* - that should clear any attributes that are hiding the file.
Enter del 6d3* - that should delete the file.
Note: Tasklist info posted by Bert Kiney, MSMVP, here: http://help.wugnet.c...pict584219.html
Go to http://windowsxp.mvp...ls/tasklist.zip to download tasklist.zip.
Extract tasklist.exe from the zip file and place it in the C:\WINDOWS\system32 folder. Enter tasklist /? to get a list of parameteres it accepts.
From a command prompt, enter tasklist /v /fo list > runtasks.txt
This will create a list of the tasks that are running on your computer in list format, with each entry similar to the following:
Image Name: MagicTune.exe
PID: 3268
Session Name: Console
Session#: 0
Mem Usage: 16,612 K
Status: Running
User Name: DESKTOP\rrkurtz
CPU Time: 0:00:03
Window Title: MagicTune Premium
Attach runtasks.txt to a post here and I and others can look at it and perhaps spot something out of the ordinary.
If you really want to delete the file you need to be able to see it. Try the following:
Open a command prompt (Start then Run, type cmd and press Enter)
Enter attrib 6d3* - the * is a wild card that means anything else, see if that lists the file and it's attributes.
If so, enter attrib -s -h -r 6d3* - that should clear any attributes that are hiding the file.
Enter del 6d3* - that should delete the file.
Note: Tasklist info posted by Bert Kiney, MSMVP, here: http://help.wugnet.c...pict584219.html
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