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iTunes could not connect to the iTunes store.


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#1
Mr Computer Whiz

Mr Computer Whiz

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Here is a Good one...

Have iTunes 7.5.0.20

When I run the diagnostics I receive this:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation OptiPlex GX270
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2

Current user is an administrator.
The current local date and time is 2007-12-23 14:42:48.

Video Display Information:

RADEON 7000 SERIES

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {7608DFB9-BA99-4455-B6FA-BB8278028F42}
Description: Intel® PRO/1000 MT Network Connection - Packet Scheduler Miniport
IP Address: xxx.xxx.xxx.xxx (Real IP informaiton is over written)
Subnet Mask: xxx.xxx.xxx.xxx (Real IP informaiton is over written)
Default Gateway: xxx.xxx.xxx.xxx (Real IP informaiton is over written)
DHCP Enabled: Yes
DHCP Server: xxx.xxx.xxx.xxx (Real IP informaiton is over written)
Lease Obtained: Sun Dec 23 07:05:53 2007

Lease Expires: Mon Dec 31 07:05:53 2007

DNS Servers: xxx.xxx.xxx.xxx (Real IP informaiton is over written)
xxx.xxx.xxx.xxx (Real IP informaiton is over written)

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.



But when I try to connect to the iTunes Store I receive this:

Attached Thumbnails

  • iTunesError.JPG

Edited by Mr Computer Whiz, 23 December 2007 - 02:52 PM.

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#2
Kelvin

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It's the holiday season and lots of people are using iTunes because they might've got the iTunes cards. :)

Try waiting till Christmas is past and try again.

~Kelvin
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