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Uidentified Memory User


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#1
JBH5514

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Explorer is showing 60GB's of memory use that neither I nor my company's IT guy can account for. In other words we can not identify what is using up the memory.

How do I find what is sucking up my memory?
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#2
PsychPosse

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Do you mean that something is using up all of your RAM and then taking up to 60GB's of disc space as it creates virtual memory?

What kind of a system are you referring to?
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#3
JBH5514

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No on the RAM. Just that Explorer shows I am using a total of 90 GB's and we can only account for around 30 GB.

I am running XP on a Lenovo l(former IBM) laptop R61.
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#4
PsychPosse

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I am a bit confused yet.

I assume your saying that the task manager process panel is showing explorer using up all this memory?

(maybe you could snap a shot of your process list and post it)
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#5
JBH5514

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It has nothing to do with RAM or the process pannel. When I right click on "My Computer" and choose "Explorer" it shows that my "C-drice" (my hard drive) has 87.5 GB's of space being used and only 21.3 GB's of free space.

When I view what I have using up the hard drive I can only account for around 30 GB's of used space. It is as if someone highjacked my laptop and secertly saved data (60 GB's worth) somewhere on my hard drive and I can't find it.
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#6
Murray S.

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Howdy and welcome to GTG:

You are referring to "disk space" NOT "memory. Memory is ram.

Did you check your hidden files? How about System Restore Space and the Recycle Bin?

Both reserve about 15% of harddrive space for their use so, depending on the size of your hdd, that could be where it is going.

Murray
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#7
JBH5514

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Sorry about using the wrong terminology.

I checked both the hidden files and recylcle bin, that is not what is using up 60 GB's (more then half my disk space) of disk space.
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#8
Murray S.

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What about System Restore?

To be on the safe side,
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Murray
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