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Total freeze on program start


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#1
ItamarG

ItamarG

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(This is all written in safe mode with networking option on, as I can't do anything in regular mode)
The computer starts up fine, and lets me log on to my user (an administrator user).
Whenever I try to run a program (checked with IE7 and some games), it opens the program window, but freezez up as soon as I trys to actually start the program. I noticed in particular with one program that as soon as it tires to access the system32 folder, the freeze up occurs. The mouse dosn't work, nor do any keys or the task maneger. The only option is to reboot manually. As stated above, this is written through the safe mode, where the problem dosn't seem to exist.
I tried running Avast, Ad-aware and Ewido all in safe mode, but noting they find fixes the problem.
I'm posting the Hijackthis log, but keep in mind that it comes from the safe mode where everything works.

If anyone can help I'd be very gratefull, Itamar.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:21, on 25/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.s1s1s1search.com/sp2.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aqua.org.il/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://aqua.israel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 192.186.0.1
R3 - URLSearchHook: (no name) - _{855F3B16-6D32-4fe6-8A56-BBB695989046} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6D9E756E-B9A0-4747-94BB-FE47C3FFE6DB} - C:\Program Files\MSN\mewomyc.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {C793CDCF-9D32-43B3-A82F-FF5B8C073D0B} - C:\WINDOWS\system32\jkkjj.dll (file missing)
O3 - Toolbar: aquaisrael toolbar - {5d8e8606-6a95-4965-b0f9-5cb2b458a2d0} - C:\Program Files\aquaisrael\tbaqua.dll
O4 - HKLM\..\RunServices: [WINDOWS SKY] sky.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: raid_tool.exe.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zon...kr.cab56986.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.co.../sysreqlab2.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.c.../acclaim_v4.cab
O16 - DPF: {A27AD582-5BE5-4C2D-82F0-48B24FE02040} -
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} - http://update.videoe...ggPublisher.exe
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} -
O20 - AppInit_DLLs: repairs303169572.dll
O20 - Winlogon Notify: docent0 - docent0.dll (file missing)
O20 - Winlogon Notify: jkkjj - C:\WINDOWS\system32\jkkjj.dll (file missing)
O20 - Winlogon Notify: MS-DOS Emulation - C:\WINDOWS\system32\apsldpc.dll (file missing)
O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\rsched32.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service - Apple Inc. - C:\Documents and Settings\eshel\Desktop\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O24 - Desktop Component 0: (no name) - C:\Program Files\Windows Media Player\mecewer.html
O24 - Desktop Component 1: (no name) - C:\WINDOWS\system32\ad.html

--
End of file - 7857 bytes
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#2
ItamarG

ItamarG

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I tried running HiJackThis in the regular mode (as I said, it start up but dosn't let me run programs) and what do you know, it worked! I than tried running a game program, and it froze up as I expected. It seems that any programs that have some connection to the windows directory freeze up, and ones that don't run fine (I'm assuming Hijack is idipendent). I have uploaded the new HiJackThis log of my user's regular log in, in the hope that it may aid in finding the problem.

Attached Files


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#3
ItamarG

ItamarG

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After thinking a while, I decided to take this as an opprutinity to reformat my c drive, and reinstall windows.
I did all of that successfuly, but now the problem has come back!
The only things I have installed so far are the windows updates, and the SP2 seems to be the culprit.
I restarted several times before installing it (each time for different updates) and everything worked fine.
On the restart after installing it the computer frooze when opening the windows security window (the one with the antivirus/firewall options)
I restarted again manuelly, and tried to activate the IE, as that was one of the things that froze before, and what do you know, it froze again in exactly the same way! For now I'm gonna try and remove sp2, but if anyone knows how to fix the problem/if it has a different source, I would most appreciate the help
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