Working on a laptop for my sister-in-law. She's one of those that manages to catch viruses on a pretty regular basis. And, as usual, she asked me to speed up the machine. This time too, however, she mentioned that she is no longer able to select a desktop background.
When you go to Display Properties, you can choose a background color, you just can't choose a background picture. The word Background is greyed out and you can't click on any of the pictures. If you right-click on a photo and tell it to be the desktop background...it's never there.
On the color side, though, you can pick a different color.
I assumed this option had been disabled from the registry by one of the malicious programs I removed from her PC, but I can't find any such option. I even checked my Inside Out by Microsoft Press and couldn't find an answer to this one.
Have any of you ever seen such a thing? If so, how can I fix it for her?