[spider200081]

I also have the trojan-spy.html.smitfraud.c

I cannot get past the blue screen after startup. I tried going to the safe mode only to have the same error mesaage displyed in safe mode.

How do I get to start.
I am not using the infected computer now.


Thanks for any advice!!!!!!!

[Advertisements]

I put your post into it's own topic.

[Michelle]

I put your post into it's own topic.

[Michelle]

I'm not quite understanding what you're saying. You can't get past what blue screen? Your computer does boot up, yes? What error message are you talking about?

[spider200081]

Thanks, I am new here and still finding my way around!!

[spider200081]

I restarted my computer and the only thing that gets to the display is a blue screen with the fatal error message in IE has occured at 0028:C0011E36 in VXD VMM,01>

[Michelle]

And it never boots up?

Edited by bananafanafo, 20 April 2005 - 12:56 AM.

[spider200081]

Correct. I can do a control -alt-delete and get a screen for three item to end. the small pop up box

Edited by spider200081, 20 April 2005 - 12:30 AM.

[spider200081]

Any ideas? ALso there is amessage with the error message that says the system can not function in normal mode.

Edited by spider200081, 20 April 2005 - 12:38 AM.

[Michelle]

I can help you remove the malware, but your computer has to boot up for that. The only thing I can suggest at this point is to post in the applicable Operating System forum (ie XP, ME/98/95).

Edited by bananafanafo, 20 April 2005 - 12:52 AM.

[spider200081]

Thanks much!!!!!!!!!!!!!!!!!!

[Michelle]

I just realized what you're talking about - it's late... that is actually a fake error message placed as your wallpaper on your desktop. Have you actually waited for the computer to boot up before restarting it or did you restart it immediately?

[spider200081]

Sorry I dozed off. The computer boots up and strts but I cannot fiqure out how to get rid off the wall paper

[spider200081]

ANybody out there?

[spider200081]

I am looking for a little input on how to clear this screen, I have tried everything that I new about.

It goes through all the start up procedure then stays with the blue screen and error message.

[Sanderson]

If you want to post help in the Malware Removal forum here at GTG, you need to be a staff member. Click here to join Geek U.

ScHwErV

Edited by Geek U Moderator

Edited by ScHwErV, 20 April 2005 - 06:43 AM.