Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Phone bill for internet use very high


  • Please log in to reply

#1
stuartie_b

stuartie_b

    Member

  • Member
  • PipPip
  • 31 posts
Hi, for the last six months Iíve been using bt broadband option 2 to get my internet, here is a link to page that offers this service:

http://www.productsa...o?topicId=15761

Ever since we got the service the phone bill has been very expensive, the last one was £150 for the last 3 months with only £27 pounds going towards calls, the rest is presumably the internet cost. I donít understand why its so much, the download limit per month is 8Gb and Iím pretty sure i don't exceed that, but i havenít found a way to know how much Iíve downloaded and if or how much more i get charged if i do. I'd really appreciate it if someone could explain to me what the problem might be, thanks.

Edited by stuartie_b, 29 December 2007 - 03:56 AM.

  • 0

Advertisements


#2
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Well it is £22.99 a month for the broadband on its own. That's the first £68.97.
Then don't forget your normal line rental - £13.95 a month with an Option 2 line = £41.85
Then the cost of your calls - £27.


£68.97 + £41.85 + £27 = £137, plus any processing fees and any other service BT are offering you. Then probably need to add VAT on top of this as well as its not too obvious from the BT site what and what does not include VAT at 17.5%.

If you exceed your allowance for two consecutive months on BT Total Broadband Options 1 or 2, you will be charged only 30p per GB (Gigabyte), starting from the second month. BT Total Broadband Option 3 does not incur any excess charges. BT's Fair Usage Policy applies to customers on all Options.

Edited by Neil Jones, 29 December 2007 - 05:39 AM.

  • 0

#3
stuartie_b

stuartie_b

    Member

  • Topic Starter
  • Member
  • PipPip
  • 31 posts
Hi neil, thanks that was very helpful, i forgot about line rental, vat ect.
  • 0

#4
hary

hary

    Member

  • Member
  • PipPip
  • 94 posts
You can keep an eye on your call charges with this automatic service 0800 854 608

I used to ring it a lot when on payg dialup..
  • 0

#5
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Hary's number is useful, and the same feature is available on BT's website.
Note that this is for calls made over the telephone side (voice calls, fax calls and internet dial-up modems) only, not anything to do with broadband.

Edited by Neil Jones, 29 December 2007 - 06:43 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP