Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

pc restarts when faxing


  • Please log in to reply

#1
littlest_hotshot

littlest_hotshot

    New Member

  • Member
  • Pip
  • 1 posts
hi! i've been using the built-in fax program in windows XP for quite some time now without incident until about a month ago. i usually just send my word documents to a fax recipient (clicking on "file" then "send to a fax recipient"). i've disabled the receiving faxes option on the fax console since i don't like receiving faxes that way.

anyhow, since about a month ago, my pc suddenly restarts itself when a fax is nearly completely sent. i've tested this several times by sending faxes to the office fax machine. right when i receive the complete fax in the real fax machine, my pc restarts. once it has restarted, a message from the fax console pops up saying that the fax failed although it was completely and clearly received. the fax manager then proceeds to redial and re-send the document.

i observed it as well on the redial attempt. it actually completes the re-send and then restarts all over again.

this is a very annoying problem for me :tazz: and, i suspect, even more so for the recipient.

can someone please help me get rid of this problem? ;)
  • 0

Advertisements


#2
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Can you try the suggestions here:
http://www.aumha.org.../a/shtdwnxp.htm

Once Windows stops rebooting we can see if we need to do something more to tackle what is causing the errors.

Regards,

Pieter
  • 0

#3
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,771 posts

Did you happen to notice the date of the OP Jackie Chan?


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP