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Unable to Install Trend Micro Internet Security


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#1
salmonarmenian

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Hi,
Two months ago I purchased a new laptop running Visa Home Premium. I am now trying to install Trend Micro Internet Security 2008 and am having no luck. The Spyware portion of the program installs but nothing happens after that. A 30 day trial version of Norton Internet Security came with my laptop and I never installed it. I had to download the same trial version in order to be able to uninstall it. I installed the same version of Trend on my desktop machine running XP with no problems.
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#2
hfcg

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Welcome to Geeks To Go
please
click here and run the norton removal tool. Norton leaves stuff when it is uninstalled that may be stoppin your installation.
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#3
salmonarmenian

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Was not able to install the Norton Removal Tool - the message said " Norton Removal Utility has stopped working"
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#4
hfcg

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try going here
(just copy and paste in your address bar)
http://service1.syma...o...&view=docid
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#5
salmonarmenian

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It appears I may have bigge problems as I can't install the Norton Removal Tool. As soon as I doouble click the icon on my desktop a Window pops up that says "Norton Removal Utility has stopped working".

Any ideas?

Thanks in advance.
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#6
salmonarmenian

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I had to reload the operating system from the recovery disc. Everything is working good now including Trend.

Edited by salmonarmenian, 06 January 2008 - 11:17 AM.

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