I am having a serious problem on my home PC with Spyware and think i have a number of infections. In the past i have been able to get rid of these on my own but i fear that i desperately need help on this one. My PC is incredibly slow when starting up - it seems to boot OK but when i select the user i want to log in as it takes an eternity to get to my desktop and allow me to run programs. When it is up and running it still seems very unresponsive.
I have downloaded and ran Ad-aware, CWShredder, Spybot, Norton, AVG, Trend Housecall and TDS3 all to no avail. Here is my Hijackthis log and i would be very grateful for any help and advice you could give me.
Logfile of HijackThis v1.99.1
Scan saved at 22:07:16, on 19/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BurnQuick\BQTray.exe
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\WINDOWS\System32\svcsysreg.exe
C:\Documents and Settings\Big Alan\Desktop\HijackThis.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SpamBlockerUtility\Bin\4.6.1.0\SbWeatherOnTray.exe
C:\Program Files\SpamBlockerUtility\Bin\4.6.1.0\SbOEAddOn.exe
C:\PROGRA~1\SPAMBL~1\Bin\461~1.0\SBInst.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\taskmgr.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1525
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html#1525
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1525
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINDOWS\_hp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://pornsexarchives.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://pornsexarchives.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://community.derbiz.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\_hp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://4-v.net/srchasst.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1525
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = C:\WINDOWS\_sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster...omeLeftPane.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = C:\WINDOWS\_sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = C:\WINDOWS\_hp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = C:\WINDOWS\_hp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSInfo\msinfo.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,TGBRFV_
O1 - Hosts: 3466709097 auto.search.msn.com
O1 - Hosts: 3466709097 search.msn.com
O1 - Hosts: 3466709097 sitefinder.verisign.com
O1 - Hosts: 3466709097 sitefinder-idn.verisign.com
O1 - Hosts: 3466709097 www.your.com your.com
O1 - Hosts: 3466709097 com.org
O1 - Hosts: 3466690378 ad.doubleclick.net
O1 - Hosts: 3466690378 view.atdmt.com
O1 - Hosts: 3466690378 click.atdmt.com
O1 - Hosts: 3466690378 leader.linkexchange.com
O2 - BHO: ShprRprts - {2A8A997F-BB9F-48F6-AA2B-2762D50F9289} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_72.dll
O2 - BHO: 24T - {4E7BD74F-2B8D-469E-C68A-8D2CF4D5FA7D} - C:\WINDOWS\system\ppc.dll
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\system32\sfg_3a7a.dll
O2 - BHO: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\SpamBlockerUtility\Bin\4.6.1.0\SbHostIE.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: 24T - {4E7BD74F-2B8D-469E-C68A-8D2CF4D5FA7D} - C:\WINDOWS\system\ppc.dll
O3 - Toolbar: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\SpamBlockerUtility\Bin\4.6.1.0\SbHostIE.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s
O4 - HKLM\..\Run: [BurnQuick Queue] C:\Program Files\BurnQuick\BQTray.exe
O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [Svcsys Registry Manager] C:\WINDOWS\System32\svcsysreg.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\SpamBlockerUtility\Bin\4.6.1.0\SbWeatherOnTray.exe
O4 - HKLM\..\Run: [SpamBlocker] C:\Program Files\SpamBlockerUtility\Bin\4.6.1.0\SbOEAddOn.exe
O4 - HKLM\..\Run: [Spam Blocker for Outlook Express] C:\PROGRA~1\SPAMBL~1\Bin\461~1.0\SBInst.exe
O4 - HKLM\..\Run: [mlmdajdi] C:\WINDOWS\System32\xtdylqaq.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\system32\sfg_3a7a.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\RunServices: [logon.exe] C:\WINDOWS\System32\logon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\system32\sfg_3a7a.dll"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
O9 - Extra button: Microsoft® JavaScript® Console - {6A486CC3-0D2F-4750-9A3E-A58C59C14D0C} - C:\WINDOWS\system32\COMDLG32.OCX
O9 - Extra 'Tools' menuitem: JavaScript Console - {6A486CC3-0D2F-4750-9A3E-A58C59C14D0C} - C:\WINDOWS\system32\COMDLG32.OCX
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .swf: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O14 - IERESET.INF: START_PAGE_URL=www.packardbell.co.uk/center
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone (HKLM)
O16 - DPF: {11010101-1001-1111-1000-115789674533} - ms-its:mhtml:file://c:\nosuch.mht!http://access.traver...y.chm::/sex.exe
O16 - DPF: {2456741B-1567-7682-A355-939856783603} - ms-its:mhtml:file://C:\foo.mht!http://www.xpehbam.b....CHM::/load.exe
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (SbInstObj) - http://installs.spam...ckerutility.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c...ymmapi_0727.dll
O19 - User stylesheet: (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\System32\sql.dll
O21 - SSODL: eplrr - {0112CCAD-333F-488E-B4AF-3F8C6291A139} - C:\WINDOWS\System32\eplrr3.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Windows User Mode Driver Framework (UMWdf) - Unknown owner - C:\WINDOWS\System32\wdfmgr.exe (file missing)
Regards
James
Glasgow, Scotland
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