I'm actually here on behalf of my dad. He really needs his computer back for work.
OK, here's how it all started.
My dad ran a computer cleanup tool through the maintenance folder in the control panel.
He then ran a defrag to clear up some room.
After restarting the computer, it came to a blue screen that said unmountable_boot_volume.
We contacted Dell and ran a chkdsk /p in the recovery console and were able to get past the blue screen, but when it came to where Windows would normally load the desktop, it said that wininet.dll was not found. and that reinstalling blah blah, you get the point.
well, to fix this new problem, I got onto your forum and found a topic that said sounded the same, with the missing wininet.dll
in that forum, Master J told vinnniethebarber to load smitrem on his computer to get rid of the spyware/trojan/whatever.
i trusted what he said and loaded smitrem onto my computer and ran runthis.bat
after pressing a few keys to get past the intro, and actually getting my hopes up that this program would work, another window popped up saying that "the program ulib.dll was not found" and wouldn't let the program run behind it. Everytime I closed the window, another one popped up saying the same thing. Over and over and over again until finally I had to quit the smitrem.
And now here I am. Can you please tell me how to get past this ulib.dll thing?
I also think it's worth mentioning that nothing comes up when I boot up. Just the desktop background.
please please please help me asap.