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bios problem, wrong cpu speed?


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#1
carvolution

carvolution

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hi everyone,

i am new to this forum and after reading lots of threds on here, I am hoping that you clever people can help me!!!

I have a laptop that has just come back from repair and i have noticed that the speed of my processer has dropped from 2.2GHz to 800MHz???

this has happend before when it came back from repair, so i sent it back and they sorted it.
I phone the company today and they have told me that they have shut down and cant help me anymore, even though i still have a years warrenty left!

The machine i have is a rebranded MITAC 8317.
it has a amd mobile athlon 64 3400+
and the bios is made by INSYDE SOFTWARE

the trouble is i have gone into the bios and it only allows me to change the system time, hard drive etc. and it does not allow me to change the processor speed

and i can not find anything anywhere online to allow me to update the bios

please please can someone shed some light in this as i am pulling out the little amount of hair i have left !!!

Someone has possibley sujested that the bios could be locked? could this be right, and if so, how can i unlock it. Or is it something simple that i am over looking!

thanks in advance

Craig

Edited by carvolution, 02 January 2008 - 06:27 PM.

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#2
Doby

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Is there a option in your bios to "load defaults" or similar?

Look good it may not be listed under a tab but on he right and it will tell you to press a F XX button.

Also don't forget to save when you exit
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#3
carvolution

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yes there is a "load defults" option and i have tried that but nothing happened?
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#4
Neil Jones

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Put some load on the system - something simple such as Scandisk or active Disk Defragmenter. Then check the processor speed again.
Most laptops by default will throttle their clock speeds depending on system demand.
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#5
carvolution

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all fixed now!!!!!!!!!!!!!!

managed to get hold of a secret phone number to the makers of my laptop and they gave me a website address to get the latest bios

turns out that when it came back from repair, they fitted a brand new motherboard, but never updated the bios

so now running nice and fast at 2.2ghz

thanks to everyone that has given me input on what to try

cheers
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