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SP4 will not install on win2k


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#1
moonshiner

moonshiner

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Installation halts during examination of my computer (i.e., Inspecting current configuration)... Tells me, and the [u]Actual message is...

"c:\program files\internet explorer\connection wizard\phone.ver is open or in use by another application Close it and resume. "

I have hunted in every place I know to hunt and can't find IE running anywhere. When I go to c:\program files\internet explorer I am told "access denied".

I haven't used IE in years. I use Firefox. What to do????

johnd

Edited by moonshiner, 03 January 2008 - 05:28 PM.

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#2
Neil Jones

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open Task Manager - CTRL+ALT+DEL.
Check for any instances of "iexplore.exe".
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