Dell Inspiron 6000
Problem occurred after downloading SP3 (I should've known better)
After login I get the error "Explorer.exe failed to initialize... 0xc0000005"
I click OK
My background picture comes up, but no START button, status bar or desktop icons.
ctrl+alt+delete to get Task Manager, but can't run anything with it. That includes regedit and all the c:\\windows\systems32 stuff. "This file does not have a program associated with it for performing this action. Create an association in the folders options control panel."
Well, that would be fine...if I could get to the Control Panel.
It would also help if the files had names associated with them when I browse with the Task Manager. Yes, the icons are still there, but not operable.
CHKDSK ran (not by MY doing)
Found corrupt files and replaced them.
Something else happened (maybe a diagnostic?) and left me with no restore points.
By the way, diagnostic says all components PASS.
All drivers appear to have been partitioned (if not all, then a whole black screen worth of them have).
Obviously I want to fix the computer, but my main priority is recovering my files!!! I'm the idiot who always INTENDED to back up his files but never did.
If I can just get the photos from the last three years of my life back, I'll be more than happy to cuddle up with a nice cup of hot chocolate, throw that computer into the fireplace and watch it burn!
OK, not really. But it's tempting at the moment.
No viruses have ever been found on my computer with (gag) Norton.
No malware was found a day before the crash with Mircrosoft's malware tool.
Since the computer boots fine, will a windows boot disk provide the necessary drivers for me to hurriedly back up my files?
I would reinstall windows if I had a disk to do it, but my computer came with a notice that I didn't need a disk since my system came with a built in PC Recovery tool. I doubt I'll be able to do that, either.
Alright. There's my problem.
-Tracy
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