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:( Please Help: Trojan/virus? win32.netsky [CLOSED]


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#1
MSEBZDC01

MSEBZDC01

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Omg I'm so frustrated and overwhelmed .. I think this came from videoaccesscontrol.exe or some other active x thing.

Issue looks similair to some others.

Spyware Alert (Windows Message)
Security Warning!
Worm.Win32.NetSky detected on your machine. This virus is distributed via the Internet through e-mail and Active-X objects. The worm has its own SMTP engine which means it gathers e-mails from your local computer and re-distributes itself. In worst cases this worm can allow attackers to access your computer, stealing passwords and personal data.
This process should be removed from your system.
Type: Virus
System Affected: Windows 2000, NT, ME,XP, Vista
Securtiy Risk (0-5): 5
Recommendations: Click Yes to remove it from your PC immediately.
Yes/No

System Alert (System Tray - Blinking white cross on red background)
System detected virus activities. These may impact the performance of your computer. Please, use recomended anitspyware software to protect your system from parasite programs.

Windows Security Alert (Windows Message)
Large White cross with red circle background on left hand side).
(Text:) "Windows has detected an Internet attack attack attempt...
Somebody's trying to infect your PC with spyware or harmful viruses. Run full system scan now to protect your PC from Internet attacks, hijacking attempts and spyware! Click here to download spyware remover for total protection. OK/Cancel

In addition I wave my cursor over it but nothing comes up like if I did it to other icons. And when I click the alert it took me to some site xp antivirus2008 or whatnot.


My hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:16:48 PM, on 1/5/2008
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RPS.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\BitDefender\BitDefender 2008\uiscan.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\MRT.exe
C:\Program Files\ScanSpyware v3.8\Scanner.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarerefer...=...6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape...nsearch200.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IEPro\iepro.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: BDEX System - {1AC7107A-938F-4347-864C-C51E49EC586E} - C:\WINDOWS\dxpvqlmtqn.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Control Popups in Internet Explorer - {41353F8B-78CE-48A5-BE44-153ED293D192} - C:\PROGRA~1\POPUPP~1\PopLib.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: The ensfolr - {3723900A-B26F-40EC-B606-B7B37132B83F} - C:\WINDOWS\ensfolr.dll
O4 - HKLM\..\Run: [PS2] -C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HotKeysCmds] -C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] -C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] -"C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] -"C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] -"C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [NVIEW] -"rundll32.exe" nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\PROGRA~1\AMERIC~1.0A\AOL.EXE" -b
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKUS\S-1-5-21-227157122-2720494135-1442064495-1003\..\Run: [NVIEW] -"rundll32.exe" nview.dll,nViewLoadHook (User '?')
O4 - HKUS\S-1-5-21-227157122-2720494135-1442064495-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-227157122-2720494135-1442064495-1003\..\Run: [AOL Fast Start] "C:\PROGRA~1\AMERIC~1.0A\AOL.EXE" -b (User '?')
O4 - HKUS\S-1-5-21-227157122-2720494135-1442064495-1003\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe" (User '?')
O4 - HKUS\S-1-5-18\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User '?')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - S-1-5-21-227157122-2720494135-1442064495-1003 Startup: RocketDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe (User '?')
O4 - S-1-5-21-227157122-2720494135-1442064495-1003 Startup: TransBar.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\TransBar\TransBar.exe (User '?')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Default user')
O4 - Startup: RocketDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
O4 - Startup: TransBar.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\TransBar\TransBar.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll (file missing)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: PopupPopper Control Panel - {3E94F358-9537-4BBA-8D12-D7F8A0136973} - C:\Program Files\PopupPopper\SiteList.exe
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - http://vram10c.vcu.edu/dwa7W.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL (file missing)
O21 - SSODL: bklgvsf - {6FB15528-FC25-4533-B1EB-D8AFA65A9F04} - C:\WINDOWS\bklgvsf.dll
O21 - SSODL: ampkfst - {1623289A-B1FA-4176-BA99-34903B96870C} - C:\WINDOWS\ampkfst.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DvpApi (dvpapi) - Unknown owner - -"C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe" (file missing)
O23 - Service: Eset Service (ekrn) - Unknown owner - -"C:\Program Files\Eset\ESET NOD32 Antivirus\ekrn.exe" (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - -"C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe" (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - Unknown owner - -"C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe" (file missing)
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Microsoft Office Diagnostics Service (odserv) - Unknown owner - -"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE" (file missing)
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Unknown owner - -C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe (file missing)
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Unknown owner - -C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
O24 - Desktop Component 0: (no name) - http://o.aolcdn.com/...08/edge_b_l.gif
O24 - Desktop Component 2: (no name) - http://aolsearch.aol...area=muz0481mu2

--
End of file - 12553 bytes
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#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.


Please download SmitfraudFix (by S!Ri) to your Desktop.

Next, please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.




Download WinPFind35U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind35u on your desktop.
  • Open the WinPFind35u folder and double-click on WinPFind35U.exe to start the program.
  • Under Rootkit Search on the left change it to Yes
  • Under Additional Scans check the box beside Reg - Disabled MS Config Items and Reg - Bot Check
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and Copy/Paste the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.

Make sure you attach the report in your reply.
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#3
MSEBZDC01

MSEBZDC01

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Will I be able to start my pc up again normally after this is done?
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#4
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Thats the aim
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#5
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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