Connection But No IP; Damaged TCP/IP
#16
Posted 07 January 2008 - 07:12 AM
#17
Posted 07 January 2008 - 02:36 PM
Hello, would you please open a command prompt window (click start type "cmd" press enter) and then type "ping 127.0.0.1" this is a loopback and will let me know if your machine can make a connection. please let me know if the ping was sussesful or failed. Thank you
I got this message "Unable to contact IP driver. Error code 2". Suggestions?
#18
Posted 07 January 2008 - 03:28 PM
Trouble shooting the NIC; can you hard wire the machine and get online? (using a different network card), are you able to try a different wireless card to see if that works?
You can buy an inexpensive USB NIC so you can test to see if it is a problem with your card. (you said that there where no problems with the driver when you went to device manager, is that correct?)
#19
Posted 07 January 2008 - 03:47 PM
I have a check in the "automatically detect settings", but I don't see an IP box. Is that the box you mean? I can hardwire my computer into the modem/router but it will take a little bit of time. I can also switch wireless cards with a computer that is currently connected and see what that does as well. Which do you prefer I try?Hello again, It is ether your NIC (wireless adapter) or your tp/tcp stack. since resetting your TP\TCP stack and winsock fix did not work for you I am thinking it may be your NIC (wireless adapter). Lets try something simple first. Please open control panel, open internet options, click on connections, click on LAN, and make sure there is a check in the find IP address automaticaly check box.
Trouble shooting the NIC; can you hard wire the machine and get online? (using a different network card), are you able to try a different wireless card to see if that works?
Yes, device manager says that my Netgear wireless card is working properly.You can buy an inexpensive USB NIC so you can test to see if it is a problem with your card. (you said that there where no problems with the driver when you went to device manager, is that correct?)
#20
Posted 07 January 2008 - 06:11 PM
#21
Posted 08 January 2008 - 01:37 AM
#22
Posted 08 January 2008 - 07:46 AM
The second thing that I would like for you to do is download Fire Fox and save it the same way.
please instal both of the programs on to the damaged machine. Try firefox first, than the lspfix.
#23
Posted 08 January 2008 - 04:26 PM
sorry about the late posts. with school starting back up, it's going to be a little slower on my end. Anyways Firefox did nothing and the LSP application found no errors.
#24
Posted 08 January 2008 - 05:24 PM
#25
Posted 08 January 2008 - 11:46 PM
edit: Also, what would I label the thread if I were to go to the malware forum since it's not a particular file I'm trying to get rid of?
Edited by chapel, 08 January 2008 - 11:49 PM.
#26
Posted 09 January 2008 - 05:36 AM
just copy and paste the quote and they will direct you.Can not connect to internet, Please help
1) your NIC drivers are ok
2) same problem with different NIC
3) refreshing the TP/TCP stack did not work
4) lspfix did not work
5)winsockfix did not work
6)IPconfig\release IPconfig\renew did no work
7) using a different browser (FireFox) did not work
8) this happened right after you cleaned your machine from infection
If you do a system restore it may take you back to when you where infected
yes , a recovery disc is what you will want to use if the malware experts can not find any thing. Please save all of your; music, pictures, documents, ect... to a flash drive, CD, or DVD
#27
Posted 09 January 2008 - 02:23 PM
#28
Posted 12 January 2008 - 02:24 PM
#29
Posted 12 January 2008 - 02:51 PM
We have found out that this is not a software issue.
When I had you try the other NICs did you install the drivers as well?
But I think that it may be a problem with the slot the NIC is in.
You may try another slot, however I feel that it is time to buy a USB NIC like THIS . This is just an example and you do not have to order it, why even walmart has them!
#30
Posted 13 January 2008 - 02:33 AM
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