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Various OS Problems


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#1
ballet.holly

ballet.holly

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There are a few problems with my sisters laptop as follows:

1. She can't search for files. When you launch search a dialog box pops up and says something like "Search companion can't fined some components it needs to run. try running SETUP to fix this."

2. Windows Movie Maker has stopped working. When you start it a dialog box pops up and says something like "The collections file cannot be located." Then another box pops up and says "could not create new collections file." Then another box pops up and says "Windows Movie Maker has encounterd a problem and needs to close. Do you an't to send an error report? [Send] [Don't Send]"

3. This should probably be in hardware but the LCD screen on the laptop has flickering lines and patterns all across it.

Thanks for your help,
ballet.holly
(Posted by daffy_elmo)
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#2
Ztruker

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For #1, try this

Click on Start then Run, type %systemroot%\inf and press Enter
Scroll down to srchasst.inf
Click right mouse button on it and select Install.

For #2, perhaps you have some file system corruption. Try this:

Click on Start then Run. Type chkdsk c: /r and press Enter.
Reply Y when asked if you want this to occur on next boot.
Reboot, let chkdsk run, see if that helps.

#3 sounds like the LCD is dying. Try hooking up and external monitor to see if the same thing happens. If not then you will need to replace the LCD when it dies, which may be soon or a year from now.
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#3
ballet.holly

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Thanks Ztruker,

None of that worked, but thanks for your help :-)
Any more ideas?

(I think "Help & Support" isn't working as well)
ballet.holly
(Posted by daffy_elmo)
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