usb 2.0 drive scenario
P4 2.4gHz 2GB ram asus P4S533-MX 2 internal maxtor HD CD/DVD Combo Burner Windows XP Pro Sp2/SP3
2 Maxtor External HD [one touch II and one touch III] [Original install under Sp2 extermals worked fine, did not have to install Maxtor software, windows drivers for usb picked externals up just fine]
Both external Hard Drives used for back up storage only.
Clean install of Win XP Pro, after install ran SP3 update pkg.
Plugged usb externals in and got a USB Device not Recognized balloon.
Went to device manager and under Universal Serial Bus Controllers found an Unknown Device [without a ? or ! in Yellow].
Checked Properties of this device and tried to reinstall drivers, said No drivers are required or installed for this device.
Uninstalled device. Rebooted. Same Problem
Checked for updated drivers for mobo - none
Uninstalled and reinstalled usb drivers. No Change.
Did some searching thru help forums to no avail, found people who had problems similar, but all could actually see device,
but could not access it. Device does not show up in My Computer or in Device Manager.
Fired up my older computer and plugged them in and they were recognized right away.
All other usb devices are working on this computer [scanner, printer, mouse, keyboard, etc] except Maxtor external Hard Drives.
Rec'd a reply from Seagate/Maxtor forum that suggested I reinstall USB Controller drivers [which I have] and to install software
for which a link was provided. Downloaded software which turned out to be the one touch software [which I didn't think I needed].
Installed the software, because "you never know" and "I have tried everything else I know and have read, what the heck".
At times when I plugged external in, I have gotten "Windows has found new hardware" , Installing new hardware and Your new hardware is ready to use, followed by USB Device not Recognized balloon. And back to square one.
I am in noway close to being competent, but feel fairly comfortable with my computer. Anything I have not addressed i will be happy to try and let you know if others questions arise that I have not thought to tell you.
Any HELP out there for this problem??