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Problem in printing software XP


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#1
mike66

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HI Geeks!!!

After I got infected bt smitfraud.c, Iīm facing some problems with my printer. The spooler was not working, but now itīs fine. However, whwn I ask to print anything, the printer icon appears in the right bottom of the screen disapperas immediately and the printer doesnīt make a single movement. While using "word", I asked to localize the printer in the printing screen of "word" and this message appears: "The directory service is not avaiable". Could anyone help me, please???
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#2
mike66

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Hello!!!

Can anyone help me, please!!!
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#3
mike66

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Hi!!!

PLEASE!!!! PLEASE!!! PLEASE!!!!
Could anyone helpe me????
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#4
mike66

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HELP!!
HELLP!!!
HELLLP!!!!
HELLLLP!!!!
HELLLLLP!!!!!!
HELLLLLLP!!!!!!!
HELLLLLLLP!!!!!!!!!
HELLLLLLLLP!!!!!!!!!!!
HELLLLLLLLLP!!!!!!!!!!!!!!!
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#5
rrush

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Is printer parallel connection? What type/model? Is it shared with any other machines?
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#6
austin_o

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does the printer show up in device manager? Does it have that yellow ! ? Was the printer working before you got that virus infection? I assume you did all of the cleanup recommended for that virus? What kind of printer is it? Do you have the install disk that came with it? Do you have the current driver?

You generated questions that need to be answered before anyone can help. What os are you running. It helps to post system specs so people willing to help have something to go on.

You could try removing the hardware and re-installing with the current driver. Not knowing the answers to the above, this is the only suggestion :tazz: I can offer. ;)
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