i've not loaded and new software or hardware.
when i run the network diagnostics the connection shows all as working but displays this in the results:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-07 18:23:59.
Video Display Information:
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {821F47DA-79F4-4398-98B8-4DA2F18CF267}
Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Active Connection: Tiscali Broadband
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
can anyone help?
many thanks.
mj