Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

iTunes not connecting to Store


  • Please log in to reply

#1
montster

montster

    New Member

  • Member
  • Pip
  • 2 posts
Hi, I'm getting a tad annoyed now...! i did have connection all working fine and all other networking connections are working fine. but over the christmas period i could not connect. i was guessing this was due to the volume of users. but i have connected once since but that was it. still no luck today.

i've not loaded and new software or hardware.

when i run the network diagnostics the connection shows all as working but displays this in the results:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2

Current user is an administrator.
The current local date and time is 2008-01-07 18:23:59.

Video Display Information:

RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {821F47DA-79F4-4398-98B8-4DA2F18CF267}
Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0

Active Connection: Tiscali Broadband
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.



can anyone help?

many thanks.

mj
  • 0

Advertisements


#2
Kelvin

Kelvin

    Member

  • Member
  • PipPipPip
  • 921 posts

Hi, I'm getting a tad annoyed now...! i did have connection all working fine and all other networking connections are working fine. but over the christmas period i could not connect. i was guessing this was due to the volume of users. but i have connected once since but that was it. still no luck today.

Well, you said it. Sometimes you're able to connect, and sometimes you won't - because there is simply too much traffic. Too many people are viewing the site at the same time, resulting in bad lag, and results in some users not able to connect.

You have 2 choices - keep refreshing, or wait till the festive season ends.

~Kelvin
  • 0

#3
montster

montster

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
ok, i'll keep tryin! many thanks Kelvin.

sorry for the annoying post.

Matt
  • 0

#4
Kelvin

Kelvin

    Member

  • Member
  • PipPipPip
  • 921 posts
No probs mate.

Don't worry, it isn't really considered annoying - had this same problem too before >_<

~Kelvin
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP