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Antivirus can't update


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#1
vally

vally

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I have a computer on a network. There is a server that manages the updates. I have a computer that the antivirus can not update. I connected the HDD to another computer and scaned 4 viruses. It found 4. Now when I put the drive back Some times when I open my computer I can't open drive c. If I show the folders then I can get anyware I want. I ran a windows repair but no luck. The same things happend. The antivirus was un installed and then re installed. Any help would b appreciated.

Here is the hjt log if it can help.

Logfile of HijackThis v1.99.1
Scan saved at 14:50:55, on 09/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\CTsvcCDA.exe
C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
C:\WINNT\SYSTEM32\DWRCS.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Oyster Software\NT Runner\ntrun.exe
C:\WINNT\system32\calc.exe
C:\program files\internet explorer\IEXPLORE.EXE
C:\WINNT\system32\MsPMSPSv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\WINNT\system32\CTHELPER.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 6.0 ME\Distillr\acrotray.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\Shimon\Application Data\U3\000015D1A9633642\LaunchPad.exe
C:\WINNT\system32\msiexec.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Documents and Settings\Shimon\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.telhai.ac.il/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy10:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;www.telhai.ac.il;www1.telhai.ac.il;wmail.telhai.ac.il;alf.telhai.ac.il
;th.telhai.ac.il;nt7;tvh.telhai.ac.il;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 ME\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0 ME\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0 ME\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0 ME\Distillr\acrotray.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: StartStop.BAT.lnk = C:\WINNT\StartStop.BAT
O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1199176686532
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = thcc1.telhai.ac.il
O17 - HKLM\Software\..\Telephony: DomainName = telhai.ac.il
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C4A717A-9AD9-4AC7-8E90-2D7076241C0B}: Domain = telhai.ac.il
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C4A717A-9AD9-4AC7-8E90-2D7076241C0B}: NameServer = 10.1.1.11,10.1.1.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{3764AEB0-4728-4C30-882F-260A5A4D4895}: Domain = telhai.ac.il
O17 - HKLM\System\CCS\Services\Tcpip\..\{3764AEB0-4728-4C30-882F-260A5A4D4895}: NameServer = 10.1.1.11,10.1.1.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = thcc1.telhai.ac.il
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = telhai.ac.il
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = thcc1.telhai.ac.il
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = telhai.ac.il
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = telhai.ac.il
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O23 - Service: Autodesk License Manager (AdLM) - Unknown owner - C:\WINNT\system32\ad_elmd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DM1Service - OLYMPUS Corporation - C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development - C:\WINNT\SYSTEM32\DWRCS.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: NT Runner - Oyster Software - C:\Program Files\Oyster Software\NT Runner\ntrun.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Windows File slote - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\MSINFO\gb32.exe
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#2
vally

vally

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I have been working on the problem with drive c and the anti virus. There is a problem with the client installation to the computer that it installs but does not lock the stations virus settings.
I am running now sfc /scannow to try and solve the drive problem. I will keep posting what is needed.

I think I miss posted.
So if a moderator/admin can move this to the correct place to post I would appreciate it
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