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BSOD in Vista periodically. Included minidump log. Help


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#1
YSAliens

YSAliens

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System:
AMD Athlon X2 5200+ (65W, 2.6Ghz)
Wintec 2GB 800Mhz Ram (1 stick)
Biostar NF520-A2 motherboard
Seagate Barracuda 250GB hdd (7200rmp)
Leadtek Geforce 8800GT
Creative Audigy SE (happened even before I installed the sound card)
PSU:480W
Windows Vista Home Premium 64bit

PROBLEM: Random BSODs every 3-4 hours. Almost ALWAYS in internet browsing. NEVER had even 1 while gaming.

Here is the latest dump log analyzed. Any help in determining which component is failing is apreciated. This is on a CLEAN Vista install with newly assembled system. All drivers are updated to latest versions.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, MCA_ASSERT
Arg2: fffffa80058d8030, Address of WHEA_ERROR_RECORD structure
Arg3: 00000000b6000000, High 32 bits of MCi_STATUS MSR for the MCA bank that had
the error
Arg4: 0000000000000181, Low 32 bits of MCi_STATUS MSR for the MCA bank that had
the error

Debugging Details:
------------------






WHEA_ERROR_RECORD: !errrec fffffa80058d8030

BUGCHECK_STR: 0x124_AuthenticAMD

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

STACK_TEXT:
fffffa60`005f3958 fffff800`0212172a : 00000000`00000124 00000000`00000000 fffffa80`058d8030 00000000`b6000000 : nt!KeBugCheckEx
fffffa60`005f3960 fffff800`01d26113 : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000001 : hal!HalBugCheckSystem+0x12e
fffffa60`005f39d0 fffff800`02121097 : fffffa60`00000c3e fffffa60`005f3bb0 fffffa60`005f3c30 00000000`00000000 : nt!WheaReportHwError+0x243
fffffa60`005f3a30 fffff800`01c56331 : 00000000`00000000 fffffa60`005f3c30 fffffa60`005efa00 00000000`00000000 : hal!HalpMcaExceptionHandler+0xf3
fffffa60`005f3a70 fffff800`01c56175 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x71
fffffa60`005f3bb0 fffff800`01c5d612 : 00000000`00000000 fffffa60`0191bbc0 fffffa60`03388000 fffffa60`005efa00 : nt!KiMcheckAbort+0xf5
fffffa60`0191bb40 fffffa60`00d40062 : fffffa60`00d3f0d9 00000001`52b8a289 00000000`00000008 fffffa60`0191bd80 : nt!KiSecondaryClockInterrupt+0x152
fffffa60`0191bcd8 fffffa60`00d3f0d9 : 00000001`52b8a289 00000000`00000008 fffffa60`0191bd80 00000000`00000008 : amdk8!C1Halt+0x2
fffffa60`0191bce0 fffff800`01c6215c : fffffa80`04e82028 00000000`0000000c fffffa60`005ef580 fffffa60`009d6080 : amdk8!C1Idle+0x9
fffffa60`0191bd10 fffff800`01c50c71 : fffffa60`005ec180 fffffa60`00000000 00000001`52b8a25a 00000000`00000000 : nt!PoIdle+0x18c
fffffa60`0191bd80 fffff800`01e30540 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x21
fffffa60`0191bdb0 00000000`fffffa60 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!zzz_AsmCodeRange_End+0x4
fffffa60`005efd00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00680000`00000000 : 0xfffffa60
fffffa60`005efd08 00000000`00000000 : 00000000`00000000 00000000`00000000 00680000`00000000 00000000`00000000 : 0x0
fffffa60`005efd10 00000000`00000000 : 00000000`00000000 00680000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd18 00000000`00000000 : 00680000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd20 00680000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd28 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x680000`00000000
fffffa60`005efd30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efd98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efda0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efda8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efdb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efdb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efdc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efdc8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efdd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efdd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efde0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efde8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efdf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efdf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe28 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efe98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efea0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efea8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efeb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efeb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efec0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efec8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efed0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efed8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efee0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efee8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffffa60`005efef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD

BUCKET_ID: X64_0x124_AuthenticAMD

Followup: MachineOwner
---------




Thank you.
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#2
starjax

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well, I see 2 issues here.

There is an issue with a Vista driver. To find out more info, windbg can be used to analyze the mindmp file. Take a look at this MS article: http://support.micro...kb/931370/en-us

The other issue, and also a contributor, would be your power supply. Your power supply is under powering your system. Going with a good quality 600watt ps would greatly improve your system stability and probably performance.

please let me know if you have any questions over the debug. I'll see if I can answer your questions.
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#3
YSAliens

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Here is what the debug tool you referenced gave me. It gives the same thing with ALL of the minidump files that I have.
Also the power supply...although not great seems stable. I can run Crysis and UT3 and demanding games and it is ROCK solid. Problem occurs when I'm browsing the net or just in Windows as I said....odd.

Attached Thumbnails

  • bug_analysis.jpg

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#4
starjax

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have you tried updating your drivers (sound, video, nforce, ect)?
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#5
YSAliens

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I have updated all drivers:
As follows:
Geforce --> 169.28 (64bit)
Mobo-Nforce 15.01 (or the latest for the mobo FROM website) Did not install SATA drivers as those congif the windows to work in RAID mode somehow (don't ask) and make the HDD freeze very badly
Latest sound drivers for Creative 64bit

I think thats drivers for the most part but again, I have updated the drivers for everything. Even updated BIOS on mobo...which reminds me the mobo reads the PC temperature BAD...around 15C on idle-25C load on stock air cooler so its wrong. I think it may be a bad motherboard but unsure as the CPU is the one failing it seems.

It is interesting to note I first got a blue screen on the FIRST Vista install from a FRESH hdd (just assembled PC) so I'm pretty sure it is a hardware problem. Trying to isolate and RMA at this point.
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#6
starjax

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I would concure that it is a hw issue. I would also say that anything that you have added since the initial build can be ruled out.

That leaves you to the original components. Unfortunately the mindmp is incomplete and thus analysis isn't able to point to a specific item.

now that leaves you with the option of trading out parts until you find the issue.
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#7
YSAliens

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And this is what I started to do.
Parts I ruled out SO FAR:
-Hard Drive
-Video Card
-CD/DVD drives
-Power supply
-CPU

I did research and asked around and a ton of BSODs are caused by RAM. So I started with switching to a DDR2 533Mhz (2x1GB sticks). This appears to have fixed the issue. Unfortunately the other RAM seems good--Tested with memtest AND the Vista tool...not a single error and solid in games as well. This rules out processor now too.
The CPU temperature bug is not caused by the CPU as I found by using Speedfan and another tool to see that the temperature pin on the CPU is measuring correctly (27-30C idle) and the motherboard is screwing up.
This coupled with the fact it gives me BSODs with a working DDR2 800Mhz stick make me lean toward the motherboard being the issue. I'm still investigating but so far stuff seems to check out toward a faulty motherboard.
Customer support for the motherboard stopped. They only told me to update BIOS and after I told them I did already, they did not reply...so.
Thinking of getting an RMA on the motherboard, but will investigate it a bit more first.

UPDATE:
The RAM (both old 800Mhz and new 533Mhz) now confirmed to be fully OK. I think I have isolated the issue. Upon installing the 533Mhz ram I also increased the voltage from the default 1.2V on CPU to 1.23V. It didn't error and I thought it was the 533Mhz RAM that fixed it. Upon lowering the CPU voltage to the old 1.20V, Windows started giving me the SAME Blue Screens with the SAME code so I think its the CPU being undervolted. I checked online for specs for the model and the AMD Athlon X2 5200+ is rated from 1.20V to 1.25V. Apparently 1.20V combined with my not so good voltage causes voltage spikes that dip it under 1.20V and the system crashes.
I will now attempt to put the DDR2 800Mhz ram and raise the voltage to 1.23V to see if it will be stable like it was with the 533Mhz.

Thank you for support btw Starjax

Edited by YSAliens, 11 January 2008 - 06:39 PM.

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